Terrance Wiley
Camarillo,CA
Summary
I’ve developed strong communication and conflict-resolution skills through years of working in customer service, where I learned to stay calm under pressure, solve problems effectively, and work well with others. My background in competitive sports; especially serving as a team captain has strengthened my leadership abilities, sense of responsibility, and commitment to motivating and guiding a team. Additionally, my three years as a receptionist helped me become highly proficient with computers and gave me valuable experience supporting Directors, Executives, and Vice Presidents with various administrative tasks.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer
Amgen
08.2021 - Current
- Escort Officer- Monitored security operations, ensuring compliance with protocols and procedures.
- X-ray Patrol Officer- Conducted routine patrols on a golf cart to deter criminal activity and ensure campus security.
- Visitor Center Reception- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
Crossing guard
Intrepid Protective Solutions
12.2018 - 12.2021
- Crossing guard- Ensured safe pedestrian crossings by monitoring traffic flow and implementing safety protocols.
- Seasonal job during the Winter season at the Camarillo outlets.
Sales Associate
Sunglass Hut
05.2021 - 08.2021
- Sales Associate- Greeted customers and helped with product questions, selections, and purchases.
Delivery Driver
Toppers Pizza Place
04.2017 - 04.2020
- Cashier- Managed cash register operations, balancing drawers at the beginning and end of shifts.
- Food runner-Delivered food orders efficiently to tables, ensuring timely service and guest satisfaction.
- Busser- Cleared and cleaned tables promptly to enhance guest satisfaction.
- Pizza Delivery Driver- Delivered pizzas promptly, ensuring high customer satisfaction and repeat business.
Education
No Degree - Home Inspector
Internachi
Online Schooling08-2025
Associate of Arts - FTMA (Film, Television, and Media Arts)
Moorpark College
Moorpark, CAHigh School Diploma -
Adolfo Camarillo High School
Camarillo, CA06-2018
Skills
- All the years I have spent in customer service has greatly enhanced my ability to communicate, problem solve, defuse hostile situations, remain calm when dealing with an aggressor, and learn how to work with others
- I have been playing sports competitively, specifically basketball and football since I was able to take my first steps I was usually the leader of most teams I would play for I loved having the responsibility to take charge and lead by example for my teammates Being a captain taught me how to work with a team through the good and bad Leadership comes with responsibility, so I knew if something was not right, I should look at myself first so my teammates would know how much work I am willing to put in to hopefully inspire the same motivation and determination that it takes to succeed
- As a receptionist for 3 years, I spent a lot of time on the computer which allowed me to become exceptional at computer literacy I was involved with assisting Directors/ Executives/ Vice Presidents and carrying out request from them
Certification
- I have been a licensed Security Officer since 2021 up to present day
- CPR certified
Timeline
Security Officer
Amgen
08.2021 - Current
Sales Associate
Sunglass Hut
05.2021 - 08.2021
Crossing guard
Intrepid Protective Solutions
12.2018 - 12.2021
Delivery Driver
Toppers Pizza Place
04.2017 - 04.2020
No Degree - Home Inspector
Internachi
Associate of Arts - FTMA (Film, Television, and Media Arts)
Moorpark College
High School Diploma -
Adolfo Camarillo High School