Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Terrance K Crawford III

Summary

Dynamic team player with a positive attitude and strong customer service skills, honed at TJ Maxx. Proven ability to optimize workflow and resolve complaints effectively. Experienced in cash handling and maintaining safety standards, contributing to a clean and efficient work environment. Committed to achieving team goals and enhancing customer satisfaction.

Overview

1
1
year of professional experience

Work History

Team Member

Tj Maxx Dept Store
06.2023 - 08.2023
  • Worked different stations to provide optimal coverage and meet production goals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Assisted with inventory counts and stocking of merchandise.
  • Monitored and verified merchandise for proper prices and labels.
  • Assisted customers in selecting merchandise best suited to needs.

Crew Member

Burger King
06.2022 - 08.2022
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Assisted with preparing salads and cold food items.
  • Trained newly hired employees on routine tasks and customer service.
  • Promptly resolved customer complaints, escalating major issues to supervisor.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Made change and returned correct cash and coin to patrons.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.

Education

Associate of Applied Science - Marketing

Austin Peay State University
Clarksville, TN
05-2028

Skills

  • Adaptability and flexibility
  • Positive attitude
  • Team building
  • Customer service
  • Workflow optimization
  • Money handling
  • Facility cleaning
  • Teamwork and collaboration
  • Sales support
  • Problem-solving
  • Heavy lifting (85 lbs)
  • Order preparation
  • Workplace safety
  • Relationship building

Languages

English
Full Professional

Interests

  • Community Cleanup
  • I participate in a variety of outdoor recreational activities
  • Fundraising Events
  • Strategy Games
  • Exploring various forms of art, such as [activity 1], [activity 2], and [activity 3], to nurture creativity and personal growth
  • Food Tourism
  • I like working with my hands and fixing things
  • Engaging in food photography and sharing culinary creations on social media
  • Gym Workouts
  • Music
  • Baking
  • I like looking at the stars and learning about constellations
  • Volunteering

Timeline

Team Member

Tj Maxx Dept Store
06.2023 - 08.2023

Crew Member

Burger King
06.2022 - 08.2022

Associate of Applied Science - Marketing

Austin Peay State University

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Terrance K Crawford III