Terrance M. Russell
Decatur,GA
Summary
Supported restaurant operations across front of house, back of house, and bar environments for over 15 years in five prominent national brands. Assisted in staff development and manager training initiatives. Contributed to high-volume service in scratch kitchens and drive-thru settings.
Overview
18
18
years of professional experience
Work History
Warehouse Mgr
Epi Brands
07.2023 - Current
- Overnight shift
- Oversaw daily warehouse operations, ensuring efficient inventory management and workflow processes.
- Implemented safety protocols, enhancing workplace safety and compliance with industry standards.
- Coordinated logistics with shipping partners, streamlining distribution processes and reducing delays.
- Analyzed inventory data to forecast needs, improving stock accuracy and minimizing shortages.
- Managed equipment maintenance schedules, ensuring operational readiness and reducing downtime.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
General Manager
Buffalo Wild Wings
07.2022 - 07.2023
- Led operations to enhance customer satisfaction and streamline service processes.
- Developed training programs to improve staff performance and retention rates.
- Oversaw inventory management systems to reduce waste and optimize supply chain efficiency.
- Implemented strategic marketing initiatives to increase brand visibility and drive sales growth.
- Fostered a collaborative team environment, promoting open communication and employee engagement.
Asst. General Manager
Cracker Barrel
08.2018 - 07.2022
General Manager
Steak n Shake
01.2015 - 08.2018
Assistant Manager
Chili’s Grill & Bar
12.2012 - 01.2015
Assistant Manager
Taco Mac
01.2008 - 10.2012
Education
B.A. degree - Business Administration
Morehouse College
Atlanta, GA01.2006
Skills
- Warehouse operations
- Inventory and stocking
- Shipping and receiving
- Forklift operations
- Inventory management
- Hiring and training
- Problem-solving
- Order picking and processing
- Safety monitoring
- Staff supervision
- Order fulfillment
- Staff management
Accomplishments
- Assisted in the training / development of 15 new managers in a 9-week program
Timeline
Warehouse Mgr
Epi Brands
07.2023 - Current
General Manager
Buffalo Wild Wings
07.2022 - 07.2023
Asst. General Manager
Cracker Barrel
08.2018 - 07.2022
General Manager
Steak n Shake
01.2015 - 08.2018
Assistant Manager
Chili’s Grill & Bar
12.2012 - 01.2015
Assistant Manager
Taco Mac
01.2008 - 10.2012
B.A. degree - Business Administration
Morehouse College