Terranisha Davis
New Orleans,LA
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Personal Caregiver/ CNA
Serenity Senior Residences
03.2023 - 12.2023
- Improved client satisfaction by providing personalized care and attention to their unique needs. Such as, Hospice, Vital Care, Bathing, Food prep, Assisted Living, Dementia, Wheel Chair Assistance, Hoyer Lift Assistance
Medical Assistant Externship
Metropolitan Health Group
01.2023 - 03.2023
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Answering telephones and scheduling patient appointments, Explaining treatment procedures to patients, Helping physicians with patient examinations, Observing patients before, during, and after therapy, noting the patient's status, and reporting it to a physical therapist, Treating patients using a variety of techniques, such as massage and stretching
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Sales and Marketing Consultant
Grand international
11.2021 - 06.2022
- Retained clients and obtained referrals by promptly resolving customer complaints, providing value and promoting quality, Followed up face-to-face guest interaction with email, phone, or mail correspondence, Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends
- Increased sales revenue by developing and implementing targeted marketing campaigns.
Customer Service Representative(on Call)
Remedy Intelligent Staffing
11.2017 - 12.2021
- I am a on call costumer service representative for the company, I work different big events in the city, Educated customers on special pricing opportunities and company offerings, Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Direct Service Worker (DSW)
Desire Care
03.2019 - 11.2021
- Assisted with client personal care needs to foster independence and well-being, Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies
- Improved client quality of life by implementing personalized care plans and providing daily support.
Assistant Manager
Rally's
08.2013 - 03.2019
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations, Managed accounts payable, accounts receivable and payroll, Created detailed reports on weekly and monthly revenues and expenses, Resolved and investigated complaints regarding service, food quality and accommodations, Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Housekeeping Supervisor
STAFFPRO
07.2016 - 05.2017
- Organizing employee shifts, training and motivating team members and checking private and public areas for tidiness
- To be successful in this role, you should have a good understanding of sanitation regulations and team management abilities
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
Education
Associate's degree - Clinical Medical Assistant
Blue Cliff College
Metairie, LA02.2023
Skills
- Vital signs
- Phlebotomy
- OSHA/HIPPA regulations
- Strong Attention to Detail
- Medical terminology
- Patient care
- Proficient in Microsoft Office
- Sales Management
- Hospice Care
- Anatomy knowledge
- Management
- Medical Records
Certification
- Guard Card
- Certified Medical Assistant
- Food Handler Certification
- BLS Certification
Timeline
Personal Caregiver/ CNA
Serenity Senior Residences
03.2023 - 12.2023
Medical Assistant Externship
Metropolitan Health Group
01.2023 - 03.2023
Sales and Marketing Consultant
Grand international
11.2021 - 06.2022
Direct Service Worker (DSW)
Desire Care
03.2019 - 11.2021
Customer Service Representative(on Call)
Remedy Intelligent Staffing
11.2017 - 12.2021
Housekeeping Supervisor
STAFFPRO
07.2016 - 05.2017
Assistant Manager
Rally's
08.2013 - 03.2019
Associate's degree - Clinical Medical Assistant
Blue Cliff College
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