Terreca John
Kingstown,St. Vincent
Summary
Dedicated housekeeping professional with experience at Celebrity Cruise Line, excelling in maintaining pristine guest environments through meticulous cleaning and organization. Recognized for self-motivation and teamwork, I effectively implement special and routine cleaning techniques to enhance guest satisfaction and uphold high standards of service.
Overview
7
7
years of professional experience
Work History
Public Area Attendant
Sandals Resorts
St. Vincent
01.2025 - Current
- Assisted guests with inquiries and provided exceptional customer service.
- Conducted regular inspections to uphold resort cleanliness standards.
- Maintained cleanliness of public areas, such as lobbies, restrooms, and elevators.
- Cleaned windows, glass partitions, and mirrors using appropriate cleaning materials.
- Maintained hotel public areas sparkling clean, sanitary, secure and inviting to guests, with focus on lobby, restrooms, business center, front desk, and health center.
- Swept floors in public areas with a broom or vacuum cleaner.
Housekeeping Room Attendant
Celebrity Cruise Line
10.2022 - 10.2024
- Maintained cleanliness of guest rooms through vacuuming, dusting and spot cleaning stains.
- Restocked mini-bar with sodas, snacks and alcoholic beverages.
- Uphold professional appearance by wearing appropriate uniforms and maintaining personal hygiene.
- Worked cooperatively with team members to maintain positive work environment.
Security Officer
Ministry of Transport and Works
Kingstown, St. Vincent
02.2019 - 01.2021
- Monitored facility access and ensured compliance with security protocols.
- Conducted regular patrols to identify and report potential security issues.
- Managed visitor logs and issued identification badges for authorized personnel.
- Provided excellent customer service while addressing inquiries from visitors and staff.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
Education
Intermediate High School -
Kingstown
Kingstown, St.Vincent06.2017
Sion Hill Government School -
Kingstown
Kingstown, St.Vincent06.2013
Skills
- Floor cleaning and maintenance
- Turndown service
- Housekeeping and organization
- Customer service and support
- Adaptability and teamwork
- Time management skills
- Conflict resolution strategies
- Attention to detail
- Problem solving abilities
Languages
English, Native
Timeline
Public Area Attendant
Sandals Resorts
01.2025 - Current
Housekeeping Room Attendant
Celebrity Cruise Line
10.2022 - 10.2024
Security Officer
Ministry of Transport and Works
02.2019 - 01.2021
Intermediate High School -
Kingstown
Sion Hill Government School -
Kingstown