Terrel Williams
San Diego,CA
Summary
Self-motivated and energetic salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Client Solutions Manager
Honor Buick,GMC
02.2024 - Current
- Implemented up-selling strategies, encompassing recommendation of new vehicles or extended warranty's.
- Increased dealership revenue through effective negotiation and closing techniques.
- Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
- Conducted thorough needs assessments to identify customer preferences and recommend appropriate vehicles.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Sales Consultant
Puente Hills Ford
01.2023 - 02.2024
- Increased overall revenue in the service drive 150% by upgrading service customers to new sales through effective salesmanship and great negotiation skills.
- Implemented up-selling strategies by browsing the CRM for old service customers and upselling warranty's and new vehicles.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Negotiated purchase prices and explained sales, warranty, and optional products.
Sales Consultant
Imperial Valley Chevrolet, Buick, GMC
04.2020 - 08.2022
- Generated sales leads through referrals, cold calls
- Assisted customers in selecting vehicles fitting budget requirements and transportation needs
- Stayed abreast of new models and features to better assist customers
- Presented sales offers to customers in a knowledgeable and professional manner
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Sales Manager
Epic Electronic Entertainment
11.2018 - 03.2020
- Developed and pursued pipeline of new business opportunities, expanding partnerships and presence
- Analyzed sales data to identify trends and make recommendations for improvement
- Managed customer accounts and customer relationships
- Participated in customer meetings and worked closely with team to resolve customer satisfaction issues
- Applied different approaches to changing work demands and to meet sales challenges
Sales Associate
Sprint Corporate
05.2016 - 04.2018
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to a positive work environment by collaborating with team members and offering support when needed.
- Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
- Increased sales revenue by building strong customer relationships and providing tailored product recommendations.
Sales Associate
Charter Communnications
04.2014 - 04.2016
- Collaborated with other sales representatives in developing successful strategies to increase overall team productivity.
- Maximized efficiency in time management by strategically scheduling visits within geographical areas to minimize travel times between appointments.
- Educated prospective clients about product features, benefits, and pricing structures to facilitate informed decision-making processes.
- Exceeded monthly sales quotas by employing persuasive communication techniques and product knowledge expertise.
- Streamlined sales process through efficient planning of daily routes and strategic prioritization of leads.
Sales Consultant
TM Wireless, T-Mobile
06.2010 - 04.2014
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Sales Associate
Manteca Ford
03.2006 - 05.2010
- Generated sales leads through referrals, cold calls
- Stayed abreast of new models and features to better assist customers
- Guided customers through complex solutions on phone, in showroom and virtually
- Utilized sales techniques and persuasive language to close car sales
- Maintained relationships with other employees to foster smooth car-buying process for customers.
Retail Sales Associate
GFW Wireless
08.2003 - 01.2006
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Answered questions about store policies and addressed customer concerns.
Education
General Literature -
Modesto High School
06.2002
Skills
- Time management ability
- Upselling and Quota Achievement
- Persuasive Communication Style
- Exceptional multi-tasker
- Team player
- Verbal/Written communication
- Active listening
- Enthusiasm
Certification
Active Sales License
Timeline
Client Solutions Manager
Honor Buick,GMC
02.2024 - Current
Sales Consultant
Puente Hills Ford
01.2023 - 02.2024
Sales Consultant
Imperial Valley Chevrolet, Buick, GMC
04.2020 - 08.2022
Sales Manager
Epic Electronic Entertainment
11.2018 - 03.2020
Sales Associate
Sprint Corporate
05.2016 - 04.2018
Sales Associate
Charter Communnications
04.2014 - 04.2016
Sales Consultant
TM Wireless, T-Mobile
06.2010 - 04.2014
Sales Associate
Manteca Ford
03.2006 - 05.2010
Retail Sales Associate
GFW Wireless
08.2003 - 01.2006
General Literature -
Modesto High School
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