Terrell Bailey

To aid in providing pivotal information and education to Hospital Development cohorts, which empower them toward raising awareness about organ donation and transplantation. Focusing on improving access and health outcomes for multicultural communities.

1. Daily/weekly on-site/in hospital visits to assigned hospitals within the Dallas to assess plans and re-evaluate the effectiveness of the donation process.
2. Monthly hospital visits in the region are required to assess plans and re-evaluate the effectiveness of the donation process and collaboration efforts with regional partners.
3. Targets hospital units where improvements in the donation process can occur. Leads monthly case reviews and analysis and offer suggestions to improve processes.
4. Manages and supervise the day-to-day activities of the Hospital Services department, and work in collaboration with other Hospital Services leaders to best support the department.
5. Monitors Hospital Services staffing levels as to best support STA hospital partners and provide administrative and/or on-site support and coverage in the event there are any staffing reductions in those areas.

6. Performs aspects of data analysis reviews with Manager and/or Director of Hospital Services and serves as one of the departments point of contact for data reporting needs.
7. Assists in the recruitment and onboarding of staff.
a. Assist in the interview and selection process.
b. Upon hire, ensure staff understand the job duties and responsibilities.
8. Responsible for the training and development of staff.
a. Monitor the training of new staff and collaborate with Education.
b. Provide work direction, coaching, and mentoring to all HSA levels.
9. Manages Hospital Services staff performance.
a. Provide immediate feedback.
b. Assist with the mid-year and annual performance appraisal.

• Monitored data trends, generated data reports for presentation to hospital partners.
• Regularly communicated updates of donation outcomes and goals , fostering a collaborative work environment.
• Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
• Gathered and organized materials to support operations.
• Collaborates with supervisors, cohorts, and other department leaders to promote and achieve cross-departmental service delivery goals and develop and implement an assessment tool to monitor cross-departmental relationships with hospital partners.
  a. Creates and maintains key hospital relationships with physicians, nursing administration, and other hospital service lines by providing a high level of service through timely and ongoing communication, and visibility and continually seeking opportunities to ensure optimal donation processes and outcomes.
  b. Works collaboratively with hospital leaders, administrators, physicians, and nurses to educate and build a culture of donation that follows policies.

• Open initial conversation with potential clients/customers via telephone and/or virtual platforms
• Consult/educate prospective healthcare clientele on remote patient monitoring platform
• Provide oversight in-servicing local surgery center and staff with post-op orthopedic supplies
• Instrumental in business development as part of the executive team with HEALTHEFIT, LLC.

• Assume full responsibility in developing and maintaining strong and serviceable relationships with potential customers to achieve business goals
• Efficiently direct associate sales representatives and service technicians in four states and in North Texas
• Provide expert oversight for in-servicing hospital and clinic staff along with physicians with the newest and innovative orthopedic equipment and supplies
• Perform cold calls through several different levels of business model.

• Oversaw all responsibility of a rehabilitation technician, including patient care under the supervision of the physical therapist
• Provided professional support to therapy staff with daily rehabilitative exercises for patients as prescribed by the doctor.

• Administered various acute physical therapy responsibilities in an inpatient hospital setting, particularly in orthopedic rehabilitation, with secondary training in med/surg rehabilitation with both ICU and non-critical patients
• Provided professional support to acute care therapy staff with daily prescribed rehabilitation for patient status post-surgery or for those with neurological complications.

• Basic duties of a wellness and fitness trainer at a health facility, such as providing coaching and guidance to gym patrons
• Designed and conceptualized exercise procedures and protocols to meet specific fitness requests of members
• Facilitated new member's health and physical assessments including BMI, cholesterol screen, glucose screen, monitored BP, and flexibility testing.