Terrell Daniels Jr
Grand Rapids,MI
Summary
I’m a hardworking and dependable person with experience in finance, customer service, office work, and food service. I’ve helped manage company finances, worked with QuickBooks, and built spreadsheets in Microsoft Excel to track budgets and investments. I’m comfortable working with others, staying organized, and handling multiple tasks at once. I always try to give great customer service and keep things running smoothly, whether I’m in a kitchen, an office, or behind a register. I have a strong sense of motivation, and I take pride in going above expectations. I’m passionate about making a real impact in any organization I’m a part of. I bring a mix of reliability, problem-solving, and leadership, with a history of stepping up when needed and thinking ahead.
Overview
3
3
years of professional experience
Work History
Intern
Modern Fire Security Systems
Grand Rapids, MI
05.2025 - Current
- Actively managed company investments by researching, recommending, and executing trades with oversight; tracked portfolio performance and contributed to strategy discussions.
- Utilized QuickBooks to support daily financial operations, including reconciling bank accounts, entering and categorizing invoices, generating financial reports, and assisting with payroll processing; developed a solid understanding of small business accounting practices.
- Created and maintained detailed Microsoft Excel spreadsheets for financial tracking, budgeting, and investment analysis; used functions and formulas (e.g., SUM, VLOOKUP, IF statements) to automate calculations and improve data accuracy; organizing data sets for reporting and decision-making.
- Shadowed a licensed contractor during meetings with city officials, observing discussions on city development, zoning, and project planning; documented key takeaways.
- Handled logistical duties including receiving and delivering office packages, printing and shredding sensitive company documents.
- Maintained and supported office equipment to ensure smooth daily operations.
- Regularly used Microsoft Word and Teams for reporting, communication, and team coordination.
- Maintained a high level of professionalism, confidentiality, and office etiquette.
Student Server
Michigan State Universtiy
Grand Rapids, MI
01.2025 - 05.2025
- Served meals to students, faculty, and guests in a fast-paced dining environment with a focus on quality and efficiency.
- Assisted in food preparation and cooking as needed, supporting kitchen staff during high-demand periods.
- Maintained cleanliness and complied with health and safety regulations to ensure a sanitary dining space.
- Performed dishwashing and other back-of-house duties as required to support team operations.
- Delivered friendly and respectful customer service to peers and campus visitors.
Cashier
Meijer
Grand Rapids, MI
07.2024 - 01.2025
- Accurately handled cash, credit, and electronic transactions, while maintaining a balanced register.
- Delivered exceptional customer service by assisting guests with purchases, answering questions, and resolving concerns in a timely manner.
- Guided customers to appropriate departments, and ensured a smooth in-store experience.
- Performed front-end responsibilities, including scanning, bagging, and processing items quickly and efficiently.
- Provided personalized assistance, including helping customers to their vehicles when needed.
Crew Member
Five Guys
Grand Rapids, Michigan
10.2023 - 03.2024
- Customer Service: Greeting customers, taking orders accurately, answering questions about the menu, and ensuring customer satisfaction.
- Food preparation: Cooking burgers, fries, and other menu items according to Five Guys' standards and recipes.
- Cleaning and Maintenance: Keeping the dining area, kitchen, and restrooms clean and sanitized. This includes sweeping, mopping, wiping down surfaces, and disposing of trash.
Sandwhich artist
Subway
04.2022 - 11.2022
- I was an outstanding employee at Subway who truly embodied the role of a sandwich artist
- My exceptional skills, strong work ethic, and commitment to delivering top-notch customer experiences made me a valuable team asset
- Not only was I a skilled sandwich artist but also a customer service MVP! I greeted each customer with a warm smile, listening to their preferences and dietary needs
- With my wide-range knowledge of Subway's menu, I was always ready to offer suggestions and help customers make informed choices
- My friendly demeanor and genuine interest in their satisfaction created a welcoming atmosphere, where customers feel valued and cared for.
Education
Bachelor of Science - Astrophysics
Michigan State University
East Lansing, MI05-2028
High school -
Union Highschool
Grand Rapids, Michigan05-2024
Skills
- Financial Analysis & Investment Management
- QuickBooks & Accounting Support
- Microsoft Excel, Word & Teams
- Data Entry & Document Management
- Customer Service & Communication
- Point of Sale (POS) & Cash Handling
- Food Preparation & Safety Compliance
- Team Collaboration & Professionalism
- Multitasking & Time Management
- Adaptability & Problem Solving
- Inventory & Supply Management
- Technical Troubleshooting
- Meeting Support & Observation
- Confidentiality & Information Handling
Affiliations
- Member of the Mayors Youth Council
- Member of the Student Leadership Community of Kent ISD
- National Honors Society Member
- JROTC Cadet and Staff member
- Track Athlete
- Union Highschool member of Leadership
Accomplishments
- Participated in panels involving school officials like superintendents and school board members
- Appeared in local newspaper discussing topics related to the educational system
- Took part in the 2023 Grand Rapids Kids Speak event alongside city members including the mayor, city manager, and city commissioners, as well as district directors from Grand Rapid Public Schools
- Obtained certificates in the JROTC organization
- Made appearances in the School News Network Stories
- Presented school issue topics with U.S. Representative Hillary Scholten and introduced her at a town hall meeting
- Wrote an award-winning essay in a $500 competition sponsored by the Women's City Club
Timeline
Intern
Modern Fire Security Systems
05.2025 - Current
Student Server
Michigan State Universtiy
01.2025 - 05.2025
Cashier
Meijer
07.2024 - 01.2025
Crew Member
Five Guys
10.2023 - 03.2024
Sandwhich artist
Subway
04.2022 - 11.2022
Bachelor of Science - Astrophysics
Michigan State University
High school -
Union Highschool
Similar Profiles
Arshdeep BawaArshdeep Bawa
Junior Technician at MODERN SECURITY SYSTEMSJunior Technician at MODERN SECURITY SYSTEMS
Arshdeep BawaArshdeep Bawa
Junior Low Voltage Technician at Modern Security SystemsJunior Low Voltage Technician at Modern Security Systems
MOHAMMED JUNAIDMOHAMMED JUNAID
Mechanical Maintenance Engineer Coordinator at Solas Fire Protection & Security SystemsMechanical Maintenance Engineer Coordinator at Solas Fire Protection & Security Systems
Jessica ParksJessica Parks
Home Help Provider at DHSHome Help Provider at DHS
Maya VarelaMaya Varela
Pediatric Emergency Room Nurse Technician at Corewell HealthPediatric Emergency Room Nurse Technician at Corewell Health