Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Terrell Evans

Milledgeville,GA

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

6
6
years of professional experience

Work History

Cos Operator

Trojan Battery
Sandersville, Georgia
09.2024 - Current
  • Operated machinery to facilitate production processes in a fast-paced environment.
  • Collaborated with team members to ensure smooth workflow and task completion.
  • Monitored inventory levels and reported discrepancies to management for resolution.
  • Trained new staff on safety procedures and operational best practices on-site.
  • Maintained cleanliness and organization of work areas to ensure efficiency.
  • Assisted in quality control checks to uphold product standards during production runs.

Crew Member

AMC Theatres
Milledgeville, Georgia
07.2023 - 12.2024
  • Delivered exceptional customer service to enhance guest experiences.
  • Operated point-of-sale systems for accurate transaction processing.
  • Maintained cleanliness and organization in all theatre areas.
  • Assisted in setting up and breaking down events and screenings.
  • Collaborated with team members to ensure smooth operations during peak hours.

Customer Service Associate

Walgreens
Milledgeville, GA
10.2022 - 07.2023
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Followed policies and procedures to meet or exceed established performance requirements.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.
  • Maintained customer privacy and protected company operations by keeping information private and confidential.
  • Consulted with customers regarding needs and addressed concerns.

Cook

Buger King
Milledgeville, GA
09.2022 - 10.2022
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.

Car Wash Attendant

Tidal Wave Auto Spa
Milledgeville, GA
10.2021 - 08.2022
  • Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
  • Cleaned wheels, tires, hub caps and wheel covers to protect wheels and wheel components from deterioration.
  • Washed vehicle exteriors, detailed interior and applied external sealant or polish.
  • Inspected vehicles prior to selected service to identify broken, missing or defective external parts.

Bagger /Cashier

Food Depot
Milledgeville, GA
11.2020 - 09.2021
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
  • Collected shopping carts from parking lot and returned to store.
  • Assisted with organization and cleaning to maintain tidy store appearance.

Cook

Wendy's
Milledgeville, GA
02.2020 - 08.2020
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Wrapped, dated and labeled food items in storage for safety and freshness.

Education

High School Diploma -

Baldwin High School
Milledgeville, GA

Skills

  • Customer Service
  • Strategic Planning
  • Organization skills
  • Time Management Skills
  • Stocking and Replenishing
  • Complex Problem-Solving
  • Teamwork and Collaboration

Education and Training

other

Timeline

Cos Operator

Trojan Battery
09.2024 - Current

Crew Member

AMC Theatres
07.2023 - 12.2024

Customer Service Associate

Walgreens
10.2022 - 07.2023

Cook

Buger King
09.2022 - 10.2022

Car Wash Attendant

Tidal Wave Auto Spa
10.2021 - 08.2022

Bagger /Cashier

Food Depot
11.2020 - 09.2021

Cook

Wendy's
02.2020 - 08.2020

High School Diploma -

Baldwin High School

Similar Profiles

CREATE PROFILE