Terrell Griffin
Columbus,Georgia
Summary
With a proven track record, I excel in Working with different types of people, solving problems, Relaibilty, Quality, and team management, ensuring accuracy and safety. Leveraging skills in pallet jack, forklift Operations, customer service, Heavy lifting and much more, I've significantly enhanced operational efficiency and customer satisfaction. making me a valuable asset toking reliability and excellence.
Overview
19
19
years of professional experience
Work History
Order Builder/ High Reach Operator
Sts of Nys
Jessup, Maryland
02.2018 - 06.2025
- Filled orders using a pallet jack or forklift, taking care to check the accuracy of each order While using an order sheet or talk man voice and vo collect headset system.
- Performed daily safety checks on all equipment used in the warehouse.
Assistant manager
Wingstop
Columbus, Georgia
03.2014 - 01.2018
- Contributed to crafting operational strategies for efficiency . Coordinated with other departments to ensure smooth flow of operations .
- Developed a system for tracking inventory and ordering supplies as needed . Ensured compliance with safety regulations and company policies .
- Managed customer service inquiries and complaints in a timely manner ... Provided guidance and support to junior staff members on daily tasks , projects , and objectives.
- Resolved conflicts between team members in on effective manner .
Crew Member
McDonald's
Columbus, GA
01.2014 - 10.2015
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
Customer service representative
State Farm
Columbus, GA
05.2010 - 03.2014
- Answered customer inquiries and provided accurate information regarding products and services . Provided excellent customer service to resolve customer complaints in a timely manner .
- Performed administrative tasks such as filing paperwork updating databases and generating reports . Assessed customer needs and dispatched roadside assistance services to appropriate locations
Inserter
Columbus Ledger-Enquirer
Columbus, Georgia
11.2006 - 03.2010
- Loaded and unloaded materials from
- machines
- Assembled printed newspapers into bundles for distribution . Maintained inventory of suppies needed for newspaper assembly . Inspected each newspaper for errors
- prior to assembly.
Education
Some College (No Degree) - Physical Therapy/ HVAC
Columbus Technical College
Columbus, GAHigh School Diploma -
Kendrick High School
Columbus, Georgia06.2004
Skills
- Problem Solving
- Forklift Operations
- Management
- Pallet Jack Operations
- Fine Dining and Foods
- Customer Service
- Warehouse safety
- Barcode scanning
- Loading and unloading
- Heavy lifting
- Order accuracy
- Picking and packing
- Shipping and receiving
- Assembly
- Leadership
- Hand Tools
References
- (Family)Grundy Harris +1 762-207-0454
- (Supervisor)Talyssia Briggs +1 850-524-4141
- (Supervisor)Marvin Jarquin (863) 512-1694
- (Coworker/Friend) Letroy Simpson +1 803-596-9849
- (Supervisor)Julius +1 346-831-3168
Timeline
Order Builder/ High Reach Operator
Sts of Nys
02.2018 - 06.2025
Assistant manager
Wingstop
03.2014 - 01.2018
Crew Member
McDonald's
01.2014 - 10.2015
Customer service representative
State Farm
05.2010 - 03.2014
Inserter
Columbus Ledger-Enquirer
11.2006 - 03.2010
Some College (No Degree) - Physical Therapy/ HVAC
Columbus Technical College
High School Diploma -
Kendrick High School