Terrell Hammond
Hillsboro,OR
Summary
Knowledgeable patient care technician with three years of hands-on experience in hemodialysis, nephrology care and end-stage renal failure treatment. Well-versed in all elements of dialysis, including initiating and terminating treatment, educating patients and maintaining highest standards of sanitation and safety. Solid player with upbeat, positive attitude and motivated to maintain customer/patient satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dialysis Patient Care Technician
Davita Inc.
Pittsburg, CA
01.2021 - 03.2024
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Set up and operated hemodialysis machines for patients receiving treatment for kidney failure.
- Promoted health education among patients, offering guidance on dietary restrictions and self-care strategies related to kidney disease management.
- Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Increased patient satisfaction by providing compassionate support and addressing concerns throughout the dialysis process.
- Reduced infection risk by strictly adhering to all infection control protocols and properly disposing of biohazard materials.
- Performed routine quality control and safety checks on all equipment.
- Cleaned, connected, and monitored fistulas and grafts to prevent infection.
Key Holder Supervisor
Solstice Sunglasses Marketing LLC
Livermore, CA
05.2019 - 03.2024
- Operated a cash register to process cash, check and credit card transactions
- Fostered relationships with customers to expand customer base and enhance loyalty and retention
- Worked with in-store teams, including merchandising, restocking and maintenance professionals, to maximize efficiency and meet all goals.
- Completed store opening and closing procedures.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Maintained a clean, organized store environment that was conducive to an enjoyable shopping experience for customers.
Swimming Instructor
American Swim Academy
06.2017 - 09.2017
- Coordinated and taught swimming lessons to children
- Routinely completed safety update training and ensured all patrons followed safety rules
- Garnered valuable advice to new swimmers on specific techniques and provided tips on building strength
- Optimized customer service by resolving issues quickly and with a courteous demeanor
- Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines
- Led swimmer instructional lessons with participants of varying ages to share optimal swim techniques and build strength.
Education
Business Administration
Las Positas College
Livermore, CAHigh School Diploma -
Merrill F. West High School
Tracy, CA05.2019
Skills
- Active listening
- Safety protocols
- Strong work ethic
- Interactive teaching/learning
- CPR certification
- Works well under pressure
- Disciplined
- Reliability
- HIPAA Compliance
- Hemodialysis Procedures
- Maintaining Sterility
Certification
- CHT - Certified Hemodialysis Technician
Timeline
Dialysis Patient Care Technician
Davita Inc.
01.2021 - 03.2024
Key Holder Supervisor
Solstice Sunglasses Marketing LLC
05.2019 - 03.2024
Swimming Instructor
American Swim Academy
06.2017 - 09.2017
Business Administration
Las Positas College
High School Diploma -
Merrill F. West High School