Sr. Manager (Department Head), VROW
CONTRACT LAND STAFF, LLC
Houston, TX
2019 - Current
- Maintain standard processes and procedures and educate Project/Program Directors on best practices based off standard processes.
- Work with Project/Program Directors on proper utilization of domain values within CLSLiNK database.
- Provide Project/Program Directors auditing tools
- Confers with Project/Program Directors and other senior management staff to review achievements and discuss required changes in goals or objectives resulting from status and conditions.
- Assists with managing and implementing policies in areas of techniques, materials usage, shipping and receiving, capacity planning, customer satisfaction, employee relations and performance measures.
- Work with and PDI departments to ensure our training material is up to date and made available to all those who can benefit from it.
- Also work with these departments to find gaps in our training material and work to fill gaps.
- Oversee training of Database and Document Specialists on established CLS policies, procedures, and coach as needed.
- Manage and maintain VROW training programs such as: CLSU Boot Camp, lunch and learn, and etc
- Continue promoting cross-department training between corporate departments for betterment of all employees.
- Assist with CLSLiNK Software training and administrative training of CLS Subsidiaries.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Executed appropriate staffing and budgetary plans to align with business forecasts.
- Championed process improvement initiatives that led to significant cost savings without compromising on quality standards.
- Consolidated vendors and renegotiated contracts to optimize costs.
- Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Identified cost improvement changes and cost savings plans to increase company savings.
- Produced staffing matrix to provide adequate coverage of department.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.