Terrell Johnson
Newark,NJ
Summary
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Overview
13
13
years of professional experience
Work History
Security Officer
Sterling Security
02.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Security Officer
Maximum Security Firm LLC
10.2021 - 11.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Reported suspicious activities and persons to law enforcement.
- Reported irregularities such as fire and safety hazards to maintenance.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Package Loader
UPS Customer Center
06.2020 - 04.2021
- Operated equipment while observing standard safety procedures.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- Arranged items at destination according to customer requests and instructions.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Verified quantity and description of materials received by checking merchandise against packing list.
Electronic Warfare Technician
United States Air Force
05.2014 - 05.2020
- Led shifts of maintenance personnel to generate roughly 20 mission capable sorties per week to fulfill mission requirements.
- Managed administrative requirements such as records maintenance and maintenance reports submission.
- Supervised ordering, unload, sort and tracking of supplies and equipment required for mission operations.
- Managed all aspects of administrative and personnel needs of ground supply operations.
- Worked flexible hours; night, weekend, and holiday shifts.
- Prepared and delivered investigative reports and briefings.
- Supervised team planning, implemented and realigned field and base operational strategies.
Desk Receptionist
Univeristy Of Mississippi
09.2012 - 04.2013
- Managed client check-in processes.
- Utilized quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Directed facility and room maintenance issues to appropriate personnel for immediate remediation.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Managed roughly 50 residential calls per day.
Education
Bachelor of Science - Criminal Justice
Strayer University
12.2024
Skills
- Surveillance
- Mechanical expertise
- Electronic Signals Intelligence
- Threat Analysis
- Practice Vigilance
- Handle Surveillance Equipment
- Customer retention
- Time management
- Team building
- Inventory Management
- Data Entry
- Equipment maintenance
- Customer service
- Recordkeeping
- Strategic planning
- Security guard license
- Incident reporting
- General security
- CCTV monitoring
Timeline
Security Officer
Sterling Security
02.2023 - Current
Security Officer
Maximum Security Firm LLC
10.2021 - 11.2022
Package Loader
UPS Customer Center
06.2020 - 04.2021
Electronic Warfare Technician
United States Air Force
05.2014 - 05.2020
Desk Receptionist
Univeristy Of Mississippi
09.2012 - 04.2013
Bachelor of Science - Criminal Justice
Strayer University
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