Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Terrell Leech

Columbus,OH

Summary

Dynamic professional with a proven track record at Gen Mobile, excelling in distribution network optimization and customer satisfaction. Skilled in transportation management and staff training, I consistently surpassed sales targets while fostering strong relationships with clients. My technical aptitude and commitment to excellence drive operational efficiency and enhance service delivery. Extreemely driven hard working NCCER Certified Carpenter

Overview

34
34
years of professional experience
1
1
Certification

Work History

Cellullar Distributor

Gen Mobile
02.2024 - Current
  • Streamlined distribution processes for improved efficiency and reduced delivery times.
  • Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
  • Increased customer satisfaction by providing exceptional service and support to distributors.
  • Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.
  • Developed strong relationships with key accounts, leading to increased repeat business.
  • Coordinated promotional events to showcase products and drive brand awareness.
  • Participated in industry events, networking with potential clients and partners while representing the company professionally.
  • Surpassed sales targets consistently through effective account management strategies.
  • Advised retailers on merchandising best practices, enhancing product visibility within stores.
  • Contributed to revenue growth by identifying new sales opportunities and closing deals successfully.
  • Streamlined inventory management processes, maintaining optimal stock levels to meet demand without overstocking.
  • Improved supply chain efficiency by optimizing logistics operations and reducing costs.
  • Developed training programs for new staff, ensuring high level of service and knowledge about products distributed.
  • Improved delivery schedules by optimizing routes, minimizing delays and enhancing customer satisfaction.
  • Fostered strong relationships with retail partners, ensuring priority placement of products on shelves.
  • Maintained up-to-date knowledge of industry regulations, ensuring compliance in all distribution activities.
  • Optimized warehouse layout for efficient handling and storage of products, reducing retrieval times and labor costs.
  • Conducted regular inventory audits to ensure accuracy and prevent losses.
  • Expanded market reach with targeted distribution strategies, ensuring products were available in previously untapped markets.
  • Monitored competitive activities, adjusting strategies to maintain market leadership.
  • Collaborated with marketing teams to develop promotional materials, increasing product visibility.
  • Conducted market analysis to identify trends, adjusting distribution strategies to capitalize on opportunities.
  • Established rewards program for loyal customers, encouraging repeat business and referrals.
  • Resolved customer complaints promptly, maintaining positive reputation in market.
  • Led team meetings to discuss performance metrics, motivating staff to exceed targets.
  • Enhanced customer satisfaction by providing detailed product information and efficient order processing.
  • Coordinated logistics for timely delivery of products, significantly reducing wait times for customers.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.

Delivery Driver

Uber Ride Sharing, Uber Eats
08.2022 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.

Cell Phone Sales Representative/Distribution Sales Representative

StandUp Wireless
01.2022 - Current
  • Conducted regular inventory checks, ensuring adequate stock levels were maintained at all times.
  • Assisted customers in troubleshooting issues, enhancing their user experience and satisfaction.
  • Participated in ongoing training sessions to enhance knowledge of products, promotions, and industry trends for better customer engagement.
  • Stayed up-to-date on the latest mobile devices and plans, ensuring accurate information was provided to customers.
  • Handled cash transactions accurately and efficiently, minimizing discrepancies in end-of-day reports.
  • Organized store displays for optimal visibility, leading to increased customer interest and inquiries.
  • Boosted overall customer satisfaction by providing personalized recommendations and product demonstrations.
  • Performed data transfers between devices for customers while preserving their important files without any loss of information.
  • Spearheaded promotional events within the store to attract new customers and boost overall sales numbers.
  • Resolved customer complaints professionally, maintaining a positive reputation for the store as well as the brand being represented.
  • Met or exceeded monthly sales quotas through consistent follow-up with potential clients and proactive selling strategies.
  • Increased store sales by effectively upselling accessories and add-on services to customers.
  • Managed client accounts effectively by updating them with new plan features or device upgrades when necessary.
  • Contributed to a team-oriented environment by collaborating with colleagues on sales strategies and customer service techniques.
  • Collaborated with other store departments to provide comprehensive solutions and create a seamless shopping experience for customers.

CEO

Mikael's Fashions
03.2003 - Current
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Established new revenue streams by identifying market opportunities and launching innovative products or services.
  • Fostered strong relationships with industry partners to expand business opportunities.
  • Streamlined business processes, resulting in increased operational efficiency across all departments.
  • Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
  • Drove profitability with thorough financial analysis and strategic decisionmaking.
  • Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
  • Optimized supply chain operations for reduced costs and increased efficiency.
  • Amplified customer satisfaction and loyalty through introduction of customer-centric service model.
  • Nurtured key strategic partnerships that resulted in enhanced product offerings and expanded customer base.
  • Reinforced company's market leadership by consistently outperforming competitors in key performance metrics.

Framing Carpenter

Local 351 (Carpenters Union)
02.2022 - 08.2024
  • Expedited construction process by skillfully utilizing power tools such as pneumatic nail guns, circular saws, and drills.
  • Assured structural integrity of buildings through skilled installation of floor systems, walls, and roof trusses.
  • Delivered high-quality craftsmanship by consistently following architectural blueprints and specifications.
  • Successfully met deadlines through effective time management skills and prioritizing tasks according to project requirements.
  • Enhanced project efficiency by accurately measuring and cutting materials for framing carpentry tasks.
  • Strengthened professional relationships by actively communicating with clients, architects, and subcontractors throughout the construction process.
  • Minimized material waste by optimizing usage and properly storing surplus materials for future projects.
  • Increased client satisfaction by maintaining clean and organized job sites, adhering to safety protocols.
  • Ensured consistent quality in finished products by adhering to established company standards for framing carpentry workmanship.
  • Improved project timelines by effectively collaborating with team members on various framing projects.
  • Prevented costly errors during the construction phase through meticulous review of plans before commencing any work.
  • Reduced callbacks and rework by conducting thorough inspections of completed framing work to ensure compliance with building codes.
  • Collaborated closely with other tradespeople like electricians, plumbers, and HVAC technicians to ensure seamless integration of all building components.

Machine Operator

Teijin Automotive Technologies
02.2022 - 08.2022
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.

Forklift Operator, Sorter, Packaging

Hearthside Food Solutions
09.2021 - 02.2022
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.

Dishwasher

Manpower Temporary Services
08.1997 - 12.1997
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.

Food Service Worker

Mcdonalds
01.1992 - 02.1993
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.

Education

GED -

Dayton Job Corps
Dayton, OH
02-1991

Skills

  • Transportation management
  • Technical aptitude
  • Distribution network optimization
  • Staff training and development
  • Commercial construction experience
  • Structural repairs
  • Painting and staining
  • Remodeling projects
  • Inspection and repair
  • Tool maintenance
  • Demolition work
  • Residential construction
  • Power tools proficiency
  • Heavy lifting
  • General laborer
  • Hand and power tools

Certification

NCCER National Certified Carpenter, Lead Abatement license

Timeline

Cellullar Distributor

Gen Mobile
02.2024 - Current

Delivery Driver

Uber Ride Sharing, Uber Eats
08.2022 - Current

Framing Carpenter

Local 351 (Carpenters Union)
02.2022 - 08.2024

Machine Operator

Teijin Automotive Technologies
02.2022 - 08.2022

Cell Phone Sales Representative/Distribution Sales Representative

StandUp Wireless
01.2022 - Current

Forklift Operator, Sorter, Packaging

Hearthside Food Solutions
09.2021 - 02.2022

CEO

Mikael's Fashions
03.2003 - Current

Dishwasher

Manpower Temporary Services
08.1997 - 12.1997

Food Service Worker

Mcdonalds
01.1992 - 02.1993

GED -

Dayton Job Corps

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Terrell Leech