Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Terrell Moore

North Las Vegas,USA

Summary

Results-driven HVAC professional with expertise in diagnostics and team leadership. Proven track record in enhancing service quality and optimizing maintenance schedules to ensure operational excellence. Dynamic service manager with over 6 years of experience in HVAC operations. Skilled in training teams and coordinating maintenance to boost tenant satisfaction. Committed to implementing innovative solutions that enhance service delivery and operational performance.

Overview

10
10
years of professional experience
1
1
Certification

Work History

M2

Bell Brothers
Mather, CA
06.2024 - 08.2025
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance customers' HVAC system.
  • I diagnosed the system for customers and provided a full report on what needed to be addressed and what was in proper specifications for all components when troubleshooting.

Supervisor

Sequoia Equities
Walnut Creek, CA
09.2023 - 06.2024
  • Supervised property operations to ensure compliance with company standards.
  • Trained staff on best practices for customer service and property management.
  • Coordinated maintenance schedules to optimize facility performance and tenant satisfaction.

Supervisor

Diamond Resort/Hilton
Las Vegas, NV
08.2022 - 08.2023
  • Supervised property operations to ensure compliance with company standards.
  • Trained staff on best practices for customer service and property management.
  • Coordinated maintenance schedules to optimize facility performance and tenant satisfaction.

Service Manager

Wyndham
Las Vegas, NV
06.2021 - 08.2022
  • Managed daily operations and staff schedules for efficient service delivery.
  • Developed training programs to enhance team performance and service quality.
  • Oversaw customer feedback processes to improve guest satisfaction and service standards.
  • Coordinated with cross-functional teams to streamline operational workflows and procedures.
  • Implemented inventory management practices to ensure product availability and compliance.

Service Manager

Equity Residential
San Francisco, CA
10.2018 - 10.2020
  • Managed daily operations and staff schedules for efficient service delivery.
  • Developed training programs to enhance team performance and service quality.
  • Conducted regular team meetings to communicate updates and foster collaboration among staff.

Supervisor

RK Properties
Las Vegas, NV
06.2018 - 10.2018
  • Coordinated maintenance schedules to optimize facility performance and tenant satisfaction.
  • Led team meetings to communicate updates and address operational challenges.
  • Reviewed tenant feedback to improve service delivery and community engagement.

Supervisor

WestCorp Management
Las Vegas, NV
12.2015 - 12.2017
  • Supervised property operations to ensure compliance with company standards.
  • Implemented safety protocols to enhance workplace health and security measures.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.

Education

Information Technology Network Administration -

MTI College
Sacramento, CA
04.2012

Heat Ventilation Air Conditioning-Refrigeration -

Institute of Technology
Mather, CA
09.2006

Skills

  • Painting and drywall installation
  • Plumbing and electrical work
  • Appliance repair
  • Home renovations
  • Microsoft Windows operating systems
  • Typing proficiency
  • Microsoft Office Suite expertise

Certification

  • Universal EPA Certified
  • 410A Certified
  • CPO Certified

Timeline

M2

Bell Brothers
06.2024 - 08.2025

Supervisor

Sequoia Equities
09.2023 - 06.2024

Supervisor

Diamond Resort/Hilton
08.2022 - 08.2023

Service Manager

Wyndham
06.2021 - 08.2022

Service Manager

Equity Residential
10.2018 - 10.2020

Supervisor

RK Properties
06.2018 - 10.2018

Supervisor

WestCorp Management
12.2015 - 12.2017

Information Technology Network Administration -

MTI College

Heat Ventilation Air Conditioning-Refrigeration -

Institute of Technology

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