Terrell Shelton
Newark,NJ
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
15
15
years of professional experience
Work History
Operations Manager
TJX Companies (Marshalls)
The Bronx, NY
07.2014 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Reviewed shift reports to understand current numbers and trends.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Advanced productivity KPIs by leading trainings on procedures and safety practices.
Sr. Operations Manager
Macys Inc.
New York, NY
09.2007 - 10.2014
- Provided leadership for continual management and employee training initiatives.
- Managed employee-related issues encompassing labor, turnover and diversity.
- Oversaw staff and sub-contractor performance review assessments.
- Prepared documents for internal and external audits.
Education
Associate of Applied Business - Marketing Management And Research
Wood Tobe-Coburn School
New York, NY01.1992
Skills
- Customer Service
- Mathematical Calculation and Reasoning
- Sales Tracking
- Problem Anticipation and Resolution
- Focus and Follow-Through
- Business Leadership
- Onboarding and Orientation
- Planning and Implementation
- Operation Monitoring
- Finance and Accounting Oversight
- Management Training
- Staff Training
- Originality and Creativity
- Corporate Partnerships
- Human Resources Oversight
- Team Leadership
- Staff Management
- Inventory Management
- Records Organization and Management
- Financial Statement Review
- Information Security
- Recruiting and Hiring
Timeline
Operations Manager
TJX Companies (Marshalls)
07.2014 - Current
Sr. Operations Manager
Macys Inc.
09.2007 - 10.2014
Associate of Applied Business - Marketing Management And Research
Wood Tobe-Coburn School
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