Terrell Simpson
Richmond,CA
Summary
Detail-oriented security officer with extensive experience in safety monitoring and access control. Proven ability to identify and mitigate security risks while delivering outstanding customer service. Committed to maintaining compliance with all security protocols and procedures.
Overview
6
6
years of professional experience
Work History
Security Officer
Treeline Security
10.2025 - Current
- Monitored premises to ensure safety and security of all personnel.
- Conducted routine patrols to identify and address potential security risks.
- Provided customer service by addressing visitor inquiries and ensuring access control.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Guarded restricted areas to prevent unauthorized entry.
Sports Coach
Kassirer Sports
Richmond, California
03.2023 - 11.2024
- Organized and led team practices, focusing on strategy and teamwork.
- Conducted individual and group coaching sessions to improve techniques.
- Developed training plans for athletes to enhance performance and skills.
- Motivated athletes through positive reinforcement and constructive feedback.
- Performed administrative tasks such as scheduling meetings or ordering supplies.
Customer Service Representative
FLS Connect
Glendale, Arizona
11.2022 - 12.2023
- Assisted customers with inquiries and resolved issues efficiently.
- Handled escalated complaints professionally and effectively resolved concerns.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Warehouse Worker
FHI LLC
Phoenix, Arizona
06.2020 - 02.2023
- Operated forklifts to move products efficiently within the warehouse.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Inspected incoming shipments for quality and accuracy before stocking.
- Maintained organized inventory systems to streamline order fulfillment.
- Assisted in training new hires on warehouse procedures and safety measures.
Education
High School Diploma -
Richmond High
Richmond, CA06-2011
Skills
- Safety monitoring
- Access control
- Risk assessment
- Emergency response
- Security procedures
- Customer interaction
- Time management
- Inventory management
Timeline
Security Officer
Treeline Security
10.2025 - Current
Sports Coach
Kassirer Sports
03.2023 - 11.2024
Customer Service Representative
FLS Connect
11.2022 - 12.2023
Warehouse Worker
FHI LLC
06.2020 - 02.2023
High School Diploma -
Richmond High