Terrell Smith
Concord,NC
Summary
Experienced technician with a background in automotive repair, electrical diagnosis, and vehicle reconditioning. Skilled in using scan tools, test equipment, and manufacturer procedures to complete accurate repairs. Strong attention to detail, communication, and team collaboration support consistent quality and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Technician
Carvana
Concord, North Carolina
07.2026 - Current
- Performed repairs on brakes, tires, batteries, and basic vehicle systems.
- Replaced worn parts following Carvana service procedures and specifications.
- Diagnosed mechanical and electrical concerns using scan tools and test equipment.
- Inspected vehicles for Carvana reconditioning standards and safety issues.
- Used hand tools, power tools, and diagnostic equipment in daily tasks.
- Maintained clean work areas and followed Carvana safety practices.
- Replaced defective components or parts as needed.
- Managed quality control and maintained high level of customer satisfaction.
- Followed safety practices to safeguard against injury and damage to property.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Installed new appliances, wiring and machinery in homes with defective equipment.
Technician
Eurofed Automotive
Charlotte, North Carolina
02.2024 - 07.2026
- Diagnosed mechanical and electrical concerns using scan tools and test equipment.
- Performed repairs on brakes, tires, batteries, and basic vehicle systems.
- Documented repair work in internal systems and service records.
- Used hand tools, power tools, and diagnostic equipment in daily tasks.
- Replaced defective components or parts as needed.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Managed quality control and maintained high level of customer satisfaction.
- Conducted preventive maintenance procedures according to established schedules.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Installed new components or replaced defective parts to restore functionality.
- Completed scheduled appointments on time to drive quality service.
Technician
Hendrick Bmw
Charlotte, North Carolina
10.2016 - 08.2022
- Diagnosed mechanical and electrical concerns using BMW Ista.
- Programmed, coded and performed vehicle updates using BMW Ista+
- Performed repairs on Undercarriage, HVAC, Cooling System, Drivetrain, Ignition, Fuel System and more.
- Utilized hand tools, power tools, and diagnostic equipment to effectively troubleshoot and resolve mechanical issues.
- Replaced defective components or parts.
- Line leader for Waiter Team
- Performed off site repairs and maintenance as a mobile repair technician.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Managed scheduled appointments to ensure timely service delivery and enhance customer satisfaction.
Technician
Rallye BMW
Westbury, New York
09.2013 - 09.2016
Education
Certificate of Technical Studies - Automotive Technology
New York Automotive And Diesel Institute
Queens01-2012
High School Diploma -
East Meadow High School
East Meadow, NY06-2002
Skills
- Vehicle programming
- Scan tool operation
- Vehicle inspection
- Attention to detail
- Team collaboration
- Verbal and written communication
- HVAC systems
- Tech-Savvy
- Diagnostic testing
- Troubleshooting and diagnosis
Timeline
Technician
Carvana
07.2026 - Current
Technician
Eurofed Automotive
02.2024 - 07.2026
Technician
Hendrick Bmw
10.2016 - 08.2022
Technician
Rallye BMW
09.2013 - 09.2016
Certificate of Technical Studies - Automotive Technology
New York Automotive And Diesel Institute
High School Diploma -
East Meadow High School