Summary
Overview
Work History
Education
Skills
Timeline
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Terrell Starks

Summary

Detail-oriented Assistant Manager offers more than four-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.

Overview

6
6
years of professional experience

Work History

Business Development Representative

PuroClean
Thornton, CO
10.2023 - Current
  • Developed and maintained relationships with potential customers to understand their business needs.
  • Conducted outreach activities, such as cold calling, emailing and attending networking events.
  • Researched target accounts to build a pipeline of qualified leads.
  • Maintained up-to-date records of customer interactions and communications.
  • Identified key decision makers within target companies and initiated contact with them.
  • Assisted in developing targeted campaigns for different customer segments.
  • Developed clientele by networking to find new customers and generate lists of prospective clients.
  • Recommended product changes to enhance customer interest and maximize sales.

Assistant Manager

Les Schwab Tires
Broomfield, CO
03.2022 - Current
  • Drove sales and profit growth by utilizing in depth product knowledge and prioritizing credibility with customers
  • Embodied the World Class Customer Service experience for every customer, resulting in high customer acquisition and retention
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Ensured compliance with safety regulations and company policies.
  • Implemented new procedures and systems to improve efficiency within the organization.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.

Sales and Service

Les Schwab Tires
Broomfield, CO
05.2019 - 02.2022
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.

Lane Inspector

Air Care Colorado
Broomfield, CO
03.2018 - 02.2019
  • Used excellent policy and process knowledge to conduct any needed test for any vehicle type in a timely, safe, and efficient manner.
  • Used teamwork to assist others when needed in order to ensure business and customer expectations were met.
  • Showcased ability to solve problems independently in a fast paced environment.

Education

High School Diploma -

Standley Lake High School
Westminster, CO
2017

Skills

  • Business Administration
  • Sales Strategies
  • Microsoft Office Expertise
  • Policy Administration
  • Sales and Marketing
  • Staff Management
  • Customer Relations
  • Training and Development
  • Cost Control
  • Financial Management
  • Sales Growth
  • Money Handling
  • Staff Supervision
  • Hiring and Training
  • Business Development
  • Consulting
  • Written and verbal communication
  • Closing sales

Timeline

Business Development Representative

PuroClean
10.2023 - Current

Assistant Manager

Les Schwab Tires
03.2022 - Current

Sales and Service

Les Schwab Tires
05.2019 - 02.2022

Lane Inspector

Air Care Colorado
03.2018 - 02.2019

High School Diploma -

Standley Lake High School

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Terrell Starks