Summary
Overview
Work History
Education
Skills
Leadership Experience
Communication Skills
Timeline
Generic

Terrell Walton

Baltimore,Maryland

Summary

Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and six + years in logistics. Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating tanker trucks, 18 wheel trucks and trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.

Overview

17
17
years of professional experience

Work History

Owner/Operator

Bigg Bands Hauling Enterprise
01.2021 - Current
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Developed comprehensive training programs for employees to enhance skills and improve productivity.
  • Interacted well with customers to build connections and nurture relationships.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Hazmat Tanker Driver

Petro Home Service
10.2015 - Current
  • Updated daily log and track daily deliveries
  • Constant excellent communication skills with dispatch, front office and clients
  • Followed all company safety regulations, traffic laws, and company’s regulations
  • Made comprehensive reports for all delays, accidents, or other traffic and transportation situations to office using cellphone and/or two radio communication
  • Provided before and after vehicle prep service and logbooks.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Managed inventory tracking system to ensure proper documentation of all shipments delivered or picked up.
  • Contributed to environmental sustainability efforts by reducing idling time whenever possible.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Evaluated hazardous conditions to develop successful mitigation strategy and maintain public safety throughout procedures.
  • Adhered to all defined safety protocols, company requirements and federal and local laws to maintain safe and controlled environments.
  • Enhanced safety protocols by conducting thorough pre-trip and post-trip inspections of vehicles and equipment.
  • Ensured timely deliveries by planning optimal routes and adhering to strict schedules.
  • Handled emergency situations calmly and professionally while exercising sound judgment in decision making under pressure.
  • Maintained compliance with federal regulations by accurately completing driver logs, inspection reports, and other required documentation.
  • Ensured smooth operations during high-volume periods by effectively prioritizing tasks, coordinating with team members, and communicating any potential challenges to management.
  • Performed regular inspections on tanker trucks, identifying issues requiring repair.

Hazardous Material Handler and Driver

Kleen Rite
10.2015 - Current
  • Provided hazardous material (Chlorine) daily to vast amounts of personal and businesses summer swimming pool needs
  • This service also included cleaning and detailing
  • Offering the same service in winter months to prevent fires to fireplaces.
  • Optimized waste reduction efforts by recommending recycling or reuse options when feasible for disposed hazardous materials.
  • Maintained a clean and organized work environment, promoting safe handling practices and preventing contamination risks.
  • Proactively identified and addressed potential hazards in the workplace, mitigating risks to employees and the environment.
  • Audited hazardous waste weekly to assist with pick-up scheduling and maintain necessary safety controls.
  • Reduced spill incidents by providing comprehensive training on emergency response procedures to fellow employees.
  • Assisted in the preparation of required documentation for regulatory inspections, showcasing adherence to best practices for hazardous material handling.
  • Prepared containers for long-distance shipping and coordinated transportation with contractors.

Service Agent

Enterprise Holdings
01.2014 - 10.2017
  • Provided strong verbal and written communication skills with clientele
  • Providing accident-free transportation services
  • Provided detailed professional cleaning detailing and before and after prep service to company vehicles
  • Maintained daily inspection service to vehicles
  • Transport vehicles to and from BWI Airport.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Maintained well-developed relationships with customers and fellow employees using strong problem-solving and positive engagement skills.
  • Collaborated with team members to streamline processes and enhance overall service efficiency.
  • Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
  • Cross-trained and backed up other customer service managers.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Sought ways to improve processes and services provided.
  • Educated customers about billing, payment processing and support policies and procedures.

Tech

EVS
06.2007 - 04.2017
  • Worked at Johns Hopkins Hospital in various departments providing great care and service in a vast capacity of opportunities.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Increased efficiency with proper usage of industrial cleaning equipment and chemicals.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Assisted in training new team members on company protocols and best practices for exceptional service delivery.
  • Enhanced customer satisfaction by maintaining a clean and hygienic environment in commercial spaces.
  • Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
  • Safeguarded property integrity by careful handling of client belongings during the cleaning process.
  • Prepared specialty cleaning solutions tailored to specific surfaces or stains, optimizing effectiveness while minimizing harm to materials.
  • Swept floors, removed debris and returned equipment to proper areas at end of each shift.
  • Adhered to safety guidelines when using hazardous materials, ensuring a secure work environment for all staff members.

Education

CDL - Truck And Bus Driving

North America Trade
Baltimore, MD
01.2017

High School Diploma -

Thurgood Marshall High School
Baltimore, MD
06.2007

Skills

  • Safe Driving Practices
  • Training Management
  • Trailer maintenance
  • Personnel Management
  • Class A Commercial Driver's License
  • Customer Service
  • Staff hiring
  • Team Leadership
  • Calendar Management
  • Scheduling
  • Schedule Management
  • Clean MVR
  • Dependable and reliable
  • Tractor-trailer driving specialist
  • Inclement weather driving
  • Hiring and Onboarding
  • Purchasing and planning
  • Sound Judgment
  • Lift up to 250 pounds
  • Hiring
  • Department Oversight
  • Hazardous Materials Endorsement
  • Policy Development and Enforcement
  • Process Improvements
  • Auto delivery
  • Transportation safety
  • Customer Retention
  • Hazardous Materials Handling
  • Order picking and processing

Leadership Experience

Every position that I have had I pride myself in teaching or helping others achieve their goals and knowledge for companies or personal goals to achieve in life and in business.

Communication Skills

Offering great personal customer service to office staff and clients has always been my number one goal in every employment situation that I have been placed. I have over 16 years with offering commanding skills written or verbal, being a team player or individually.

Timeline

Owner/Operator

Bigg Bands Hauling Enterprise
01.2021 - Current

Hazmat Tanker Driver

Petro Home Service
10.2015 - Current

Hazardous Material Handler and Driver

Kleen Rite
10.2015 - Current

Service Agent

Enterprise Holdings
01.2014 - 10.2017

Tech

EVS
06.2007 - 04.2017

CDL - Truck And Bus Driving

North America Trade

High School Diploma -

Thurgood Marshall High School

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Terrell Walton