Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terrell Wright

Mount Clemens,MI

Summary

Successful at managing multiple priorities with a positive attitude. Organized and dependable in building customer base and exceeding business goals. Pursues opportunities to build connections and learn the skills necessary to advance in my career goals within the company.


Overview

8
8
years of professional experience

Work History

Mortgage Loan Officer

Rocket Mortgage
06.2019 - 05.2023
  • Worked with underwriters to fix application problems and resolve issues.
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
  • Analyzed loan applications and credit reports to determine loan eligibility and risk level.
  • Assisted clients in selecting correct loan product and terms to meet needs and financial goals.

General Assembly Worker

Original Footwear
01.2019 - 05.2019
  • Completed assigned tasks quickly to decrease production time.
  • Followed detailed assembly instructions, processes and procedures.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Notified supervisor of issues with equipment or production.

Direct Service Professional

McBride Quality Care Services
03.2015 - 01.2018
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Assisted disabled clients to support independence and well-being.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.

Education

Sports Communication

Ferris State University
Big Rapids, MI
05.2024

Associate Degree - General Education

St. Clair County Community College
05.2020

Skills

  • Client Interviews
  • Active Listening and Learning
  • Financial Planning and Management
  • Relationship Building and Networking

Timeline

Mortgage Loan Officer

Rocket Mortgage
06.2019 - 05.2023

General Assembly Worker

Original Footwear
01.2019 - 05.2019

Direct Service Professional

McBride Quality Care Services
03.2015 - 01.2018

Sports Communication

Ferris State University

Associate Degree - General Education

St. Clair County Community College

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Terrell Wright