Terrence Abney Sr.
Special Police Officer
Washington,District Of Columbia
Summary
Resourceful Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Armed Special Police Officer
Wolf Professional Security INC.
06.2023 - Current
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Responded to emergency calls to provide assistance to citizens in need.
- Recorded facts to prepare reports documenting incidents and activities.
Tax Preparer
H & R Block Tax Services
01.2020 - Current
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Assessed client tax situations to determine best filing options.
Guest Service Assistant Lead
Exela Enterprise Solutions
11.2014 - 01.2020
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Assisted with luggage handling, valet services and concierge services.
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
Education
High School Diploma -
Cardozo High School
Washington, DC06.1978
Skills
- Basic First Aid
- Armed Special Police Officer Training (Washington DC)
- License Status: Active 06/23/2023 -05/31/2024
- Armed Special Police Officer Training (Virginia)
- License Status: Active 11/14/2022 - 11/30/2024
- License Active PTIN Tax Prepare (H & R Block)
- Excellent Communication
- Multi task Abilitie
- Customer Service
- Assistant Manager
Timeline
Armed Special Police Officer
Wolf Professional Security INC.
06.2023 - Current
Tax Preparer
H & R Block Tax Services
01.2020 - Current
Guest Service Assistant Lead
Exela Enterprise Solutions
11.2014 - 01.2020
High School Diploma -
Cardozo High School
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