Summary
Overview
Work History
Education
Skills
Timeline
Generic
Terrence  Arndt

Terrence Arndt

Restaurant Owner
Woodridge,IL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

32
32
years of professional experience

Work History

Restaurant Owner/Manager

Corner Stone Tavern
Lemont, IL
02.2019 - Current
  • Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
  • Implemented effective inventory management systems to minimize waste and control food costs.
  • Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
  • Collaborated with designers to create a visually appealing website and social media presence, which led to increased online reservations and inquiries.
  • Negotiated favorable lease terms with property owners, securing prime location spots at reduced rental rates.
  • Analyzed sales data to identify trends for informed decision-making related to menu adjustments or operational changes.
  • Oversaw renovation projects that enhanced the aesthetic appeal of the restaurant space, contributing to increased guest satisfaction levels.
  • Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
  • Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
  • Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
  • Launched successful promotional campaigns to boost visibility in the local community, increasing brand awareness among potential customers.
  • Developed comprehensive employee manuals outlining operational procedures, company policies, and expectations for enhanced staff performance.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
  • Increased customer satisfaction by implementing high-quality service standards and staff training programs.
  • Mentored and developed staff members, fostering an environment that promoted professional growth within the team.
  • Coordinated catering events that showcased the restaurant''s culinary talents while generating additional revenue streams through off-site services.
  • Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
  • Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Supervised daily activities of restaurant and Number employees.
  • Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Managed payroll, daily deposits, and cost controls.
  • Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
  • Planned and executed strategies to increase customer loyalty and retention.
  • Developed and implemented comprehensive business plan to maximise restaurant success.
  • Maintained positive relationships with local community and government officials.
  • Oversaw successful marketing campaigns to increase restaurant exposure and awareness.
  • Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
  • Oversaw food preparation and monitored safety protocols.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Launched quality assurance practices for each phase of development
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Maximized quality assurance by completing frequent line checks.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Developed unique events and special promotions to drive sales.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Motivated staff to perform at peak efficiency and quality.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Purchased food and cultivated strong vendor relationships.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.

Skycap Supervisor

Southwest Airlines
Chicago, IL
05.1992 - 04.2019
  • Promoted a positive work culture among skycaps through employee recognition programs, fostering high levels of motivation and dedication.
  • Maintained a safe environment for both employees and passengers by enforcing strict adherence to safety guidelines and regulations.
  • Improved team performance by conducting regular training sessions on customer service, safety protocols, and equipment usage.
  • Ensured accurate record-keeping for luggage handling statistics and incident reports in compliance with company policies.
  • Championed customer service excellence within the skycap team by modeling best practices and maintaining an unwavering commitment to providing exceptional assistance for travelers.

Education

Diploma -

Alan B Shepard
Palos Heights, IL
05.1991

Skills

Health Code Compliance

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Timeline

Restaurant Owner/Manager

Corner Stone Tavern
02.2019 - Current

Skycap Supervisor

Southwest Airlines
05.1992 - 04.2019

Diploma -

Alan B Shepard
Terrence ArndtRestaurant Owner