Terrence arnold
Union City,GA
Summary
Seasoned Supervisor with a robust background in HVAC and property management, notably at Greystar Property Management. Excelled in streamlining maintenance processes and enhancing team efficiency. Skilled in technical troubleshooting and fostering a culture of continuous improvement. Proven track record in elevating customer satisfaction and operational excellence through strategic leadership and technical expertise.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor
Greystar Property Management
01.2024 - Current
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised six employees and scheduled shifts.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
Maintenance Technician Supervisor
Crownbay Management
02.2021 - 07.2024
- Assisted in the planning and execution of facility expansions or renovations while maintaining daily operations seamlessly.
- Identified cost-saving opportunities through regular audits of inventory, tools, and resources.
- Established a culture of continuous improvement by encouraging team feedback and implementing process enhancements accordingly.
- Conducted performance evaluations for team members, recognizing outstanding contributions and addressing areas for improvement.
Ventron Management
HVAC Tech
04.2019 - 02.2021
- Educated clients on proper HVAC usage for prolonged equipment lifespan.
- Identified system malfunctions by conducting thorough diagnostic tests.
- Adhered to industry regulations and standards in all installations and repairs.
- Performed routine maintenance by inspecting and cleaning HVAC units.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
HVAC Technician
First Community Management
06.2017 - 08.2019
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
- Calibrated equipment to achieve maximum efficiency.
Education
High School Diploma -
Douglass Highschool
Atlanta, GA05-2010
Skills
- Technical troubleshooting
- Electrical wiring
- System troubleshooting
- Leak checks
- HVAC controls
- Air conditioning
- Certified HVAC technician
- Focused on safety
- Quality-focused
- Dedicated team player
- Adaptable
- Chiller systems
- HVAC change-out procedures expert
Certification
epa
cpo
Timeline
Supervisor
Greystar Property Management
01.2024 - Current
Maintenance Technician Supervisor
Crownbay Management
02.2021 - 07.2024
Ventron Management
HVAC Tech
04.2019 - 02.2021
HVAC Technician
First Community Management
06.2017 - 08.2019
epa
cpo
High School Diploma -
Douglass Highschool
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