Terrence A. Roberson
Chicago,IL
Summary
Experienced security professional carrying out all duties in an honest, ethical and professional manner. Personable with innate relationship-building qualities. Reliable and hard-working. Efficient and organized with strong analytical skills and attention to detail.
Overview
20
20
years of professional experience
Work History
Armed Security Officer
Allied Universal Security Services/Skytech Security Services
Chicago, IL
10.2019 - Current
- Monitored premises to deter and respond to security breaches and safety incidents.
- Conducted regular patrols to ensure safety of property and personnel.
- Collaborated with law enforcement during investigations and emergency situations.
- Implemented security protocols, enhancing overall safety measures within facilities.
- Trained new officers on operational procedures and emergency response techniques.
- Developed incident reports detailing security events for management review.
- Utilized surveillance systems to monitor activity and identify potential threats.
- Provided exceptional customer service while maintaining security standards for visitors.
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Completed full building and grounds patrols to spot and investigate concerns.
- Performed routine inspections of security equipment, identifying maintenance needs to prevent system failures.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
Unarmed Security Guard
ABM/Securitas
Chicago, IL
01.2011 - 01.2019
- Patrolled and manned post per security management
- Managed and recorded pedestrian traffic at access points
- Made note of risks such as leaking pipes fire hazards damaged security doors etc.
- Worked with EMS fire or police department as required during emergencies
- Patrolled floors and building perimeter
- Regularly checked locks windows and equipment to ensure nothing has been tampered with
- Granted access to areas based on identification and kept logs of visitors
- Kept record and generated reports on property damage malfunctioning equipment and out-of-place occurrences
Quality Assurance Coordinator/Warehouse Associate
Leavitt Tube Company
Chicago, IL
01.2006 - 01.2009
- Organized and inspected steel and iron tubes to ensure that each tube was constructed in accordance with company guidelines and safety standards.
- Ensured customer orders were processed and delivered accurately and in a timely manner.
- Performed various warehouse associate related duties, including forklift operation, loading, and stocking.
- Conducted inventory of company products, ensuring accountability of all company assets.
- Presented a positive and professional image of the company while performing assigned duties.
- Supported team by filling in various positions throughout the organization.
Education
Network Administrator Certification - undefined
Department of the Navy
01.1999
Information Systems Technician Certification - undefined
Department of the Navy
01.1997
High School Diploma - undefined
Lincoln Challenge Academy
Rantoul, IL01.1996
Skills
Patrol Guarding
Static Guarding
Inspection
Access Control
Customer Support
Investigative Services
Crowd Control
Reception Duties
Inventory
Computer skills: Microsoft Office (Word, Excel, Outlook, and PowerPoint), 50 wpm
Public safety
Surveillance monitoring
Search and seizure
MILITARY SERVICE
- United States Navy
- Information Systems Administrator/Supervisor
- 1997-2005
- Supervised a team of 6 network administrators responsible for the installation and troubleshooting of naval ship’s information systems, telecommunication, and satellite systems.
- Proactively managed and reported on all information security related events, working to ensure a timely and efficient resolution.
- Conducted security and surveillance on military outposts, ensuring safety and security of civilians.
- Served 8 years in the United States Navy with distinction, leading to an honorable discharge.
- Awarded with a Good Conduct Medal and National Defense Service Medal for exemplary military service.
Timeline
Armed Security Officer
Allied Universal Security Services/Skytech Security Services
10.2019 - Current
Unarmed Security Guard
ABM/Securitas
01.2011 - 01.2019
Quality Assurance Coordinator/Warehouse Associate
Leavitt Tube Company
01.2006 - 01.2009
Network Administrator Certification - undefined
Department of the Navy
Information Systems Technician Certification - undefined
Department of the Navy
High School Diploma - undefined
Lincoln Challenge Academy