Summary
Work History
Education
Skills
Timeline
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Terrence Bailey

Summary

Versatile professional with a track record of enhancing team performance and customer satisfaction. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Work History

Team Leader

Whataburger
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Assisted in recruitment to build team of top performers.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Team Member

Sweetgreen
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Operated register to process payments and collect cash payment for order totals.

Warehouse Worker

Amazon
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Event Marketing Specialist

Nikmin
  • Streamlined processes by creating efficient systems for tracking event-related data.
  • Conducted post-event analysis to identify areas of improvement for future initiatives.
  • Managed budgets and timelines, ensuring all projects were completed on time and within budget constraints.
  • Enhanced brand awareness through the execution of successful promotional events and activations.

Education

High School Diploma -

Alief Taylor High School
Houston, TX

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Safety
  • Safety processes and procedures
  • Team building

Timeline

Team Leader

Whataburger

Team Member

Sweetgreen

Warehouse Worker

Amazon

Event Marketing Specialist

Nikmin

High School Diploma -

Alief Taylor High School

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Terrence Bailey