Terrence Brown
Morgantown,WV
Summary
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
4
4
years of professional experience
Work History
IT Technician
Druid Heights Community Development Corporation
09.2022 - 01.2024
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Emergency Medical Technician Student
MON EMS
04.2023 - 08.2023
- Prepare patients for and safely transport them to an emergency department of an hospital or other healthcare facility
- Document and report observations and any treatment provided, to physicians, nurses, or other healthcare staff.
Dispatcher
Menzies Aviation
09.2019 - 08.2022
- Receive and answer emergency and non-emergency calls
- Record all the calls
- Proactively address problems and suggest solutions
- Receive and dispatch orders
- Assess situation and prioritize calls
- Oversee the route of field units and track delivery status of products.
EMT-Basic
Jan care
09.2021 - 07.2022
- Provide basic first-aid treatment as needed
- Respond appropriately to emergency calls
- Assess a personʼs condition and know how to provide proper medical care
- Put together an initial plan of care to quickly stabilize an individual in distress
- Provide life-saving medical interventions like CPR
- Determine where to transport a patient for continuing care
- Communicate clearly and effectively with other first responders and emergency medical staff, and personnel
- Maintain 12-hour shift schedules and on-call hours
- Document medical care given to patients
- Report patient observations to appropriate medical professionals.
Education
Nursing -
West Virginia University(WVU)
Morgantown, WV12.2025
Skills
- Suction
- Oropharyngeal
- Tracheostomy
- Pharyngeal
- Automatic External Defibrillator (AED)
- Basic Life Support (CPR)
- Bleeding Control/Shock Management
- Chest Injury
- Oil Change
- Time management
- Microsoft Excel
- Office experience
- Customer service
- Microsoft Office
- OEM
- Mechanic Experience
- Clerical experience
- Laboratory Experience
- Fast decision-making
- Problem-solving
- Empathy and understanding
- Effective communication
- Good listening
- Patience
- Compassion and caring
- Mental resiliency
- Trauma skills
- Vital signs
- System Administration
- IT Documentation
- Network Maintenance
- Technical Support
- Software configuration
- Hardware Installation
- Desktop Technical Support
Personal Information
- Place of Birth: Baltimore Maryland
- Date of Birth: 06/09/2001
- Gender: Male
Timeline
Emergency Medical Technician Student
MON EMS
04.2023 - 08.2023
IT Technician
Druid Heights Community Development Corporation
09.2022 - 01.2024
EMT-Basic
Jan care
09.2021 - 07.2022
Dispatcher
Menzies Aviation
09.2019 - 08.2022
Nursing -
West Virginia University(WVU)
Similar Profiles
Aniyah PressleyAniyah Pressley
Floater Teacher at Druid Hill Child Development CenterFloater Teacher at Druid Hill Child Development Center
Avaya SabariAvaya Sabari
Daycare Assistant Teacher at Druid Hill Child Development CenterDaycare Assistant Teacher at Druid Hill Child Development Center
Tara BrewerTara Brewer
Licensed Practical Nurse at American Indian Community and Development Corporation, Withdrawal Management/DetoxLicensed Practical Nurse at American Indian Community and Development Corporation, Withdrawal Management/Detox
Cole GilmoreCole Gilmore
Team Member/Restaurant Crew Member at Firehouse SubsTeam Member/Restaurant Crew Member at Firehouse Subs
Joshua NewmanJoshua Newman
Machinist at KLX Energy ServicesMachinist at KLX Energy Services