Summary
Overview
Work History
Education
Skills
Timeline
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Terrence Campbell

Terrence Campbell

Wilmington,NC

Summary

Dynamic Warehouse Operations Clerk at NFI Logistics, adept at enhancing client relations and operational excellence. Proven track record in optimizing efficiency and maintaining accurate records, significantly improving customer satisfaction. Skilled in Microsoft Office and data analysis, with a strong commitment to supporting team goals and fostering a collaborative work environment.

Operations professional prepared to excel in operational and clerical environments. Proven success in optimizing workflows and supporting administrative functions. Promotes teamwork and consistently adapts to evolving demands. Known for accuracy in data management and proactive problem-solving.

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

11
11
years of professional experience

Work History

Warehouse Operations Clerk

NFI Logistics
09.2021 - Current
  • Responded to inquiries from callers seeking information.
  • Assisted colleagues to accomplish departmental aims, enhancing the work setting by participating actively and communicating clearly.
  • Delivered prompt and accurate assistance on various operational matters such as account updates, transaction inquiries, dispute resolution – elevating customer experience levels significantly during interactions.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Improved customer satisfaction with timely and accurate response to inquiries, addressing concerns promptly and professionally.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Edited and proofread documents for accuracy and completeness.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Compiled and analyzed data to produce reports.
  • Utilized office management software to record and track customer information.
  • Created and maintained detailed records of all office activities.
  • Assisted with onboarding of new employees.
  • Edited documents to keep company materials free of grammar errors.
  • Purchased and maintained office supplies.
  • Informed and supported business leaders through consistent communication and administrative support duties.

Forklift Operator

NFI Logistics
07.2014 - 11.2021
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
  • Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Maneuvered forklift safely in congested and confined areas using Skill and Technique.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays.
  • Prevented stock discrepancies by performing routine inventory checks using both manual methods and automated systems.
  • Contributed to warehouse organization by efficiently utilizing storage spaces and aisles.

Education

Graduate Certificate - Professional Development

North Brunswick High School
Leland, NC
06.1992

Skills

  • Warehouse operations
  • Microsoft office
  • Operational excellence
  • Scheduling appointments
  • Maintaining records
  • Filing systems
  • Efficiency optimization
  • Client relations
  • Materials management
  • Schedule management
  • Documentation processing
  • Maintenance scheduling
  • Inventory tracking
  • Demand forecasting
  • Transportation management
  • Project assistance
  • Telephone etiquette
  • Problem-solving abilities
  • Multitasking Abilities
  • Data entry

Timeline

Warehouse Operations Clerk

NFI Logistics
09.2021 - Current

Forklift Operator

NFI Logistics
07.2014 - 11.2021

Graduate Certificate - Professional Development

North Brunswick High School

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