Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terrence Daniels

Lawrenceville,GA

Summary

Results-oriented professional well-versed in project coordination and process improvement. Known for driving initiatives that streamline operations and enhance productivity. Proven ability to foster teamwork and adapt to evolving project needs with focus on achieving objectives.

Overview

12
12
years of professional experience

Work History

Civic Engagement Program and Project Coordinator

Gwinnett County Government
03.2025 - Current
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Prepared meeting agendas and minutes for distribution and record keeping.

Sales Floor Team Member (Part-Time)

Foot Locker
08.2016 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.

Recreation Leader (Part Time)

Gwinnett County
10.2023 - 03.2025
  • Developed positive and productive relationships with kids, parents and staff.
  • Facilitated team-building exercises among participants to promote cooperation, communication skills development.
  • Cultivated positive relationships with participants, parents, and colleagues to foster a supportive recreational environment.
  • Maintained inventory of supplies and equipment with established sign-out procedures.

Program Center Case Manager

Annandale Village
12.2022 - 03.2025
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Case Manager Supervisor

Person Centered Services
11.2019 - 11.2022
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems
  • Collaborated with interdisciplinary team to determine timely delivery of services
  • Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources
  • Monitored clients' progress and tracked client services to provide crisis interventions.

Youth Advocate III

Hillside Family of Agencies
03.2017 - 11.2019
  • Enhanced youth engagement by implementing innovative programs and activities tailored to their interests.
  • Conducted assessments to determine types of services individuals required.
  • Facilitated group sessions addressing topics such as conflict resolution, self-esteem building, and decision making.
  • Liaised between children and guardians to best handle issues specific to youth.

Branch Assistant Manager

Enterprise Holdings
03.2016 - 03.2017
  • Handled account opening procedures thoroughly verifying required documentation reducing risk factors.
  • Managed cash transactions accurately, ensuring proper documentation and maintaining security protocols.
  • Coordinated appointment scheduling for clients seeking consultations with financial advisors or loan officers.
  • Maintained strict confidentiality of sensitive information pertaining to both clients and employees.

Service Team Leader

Wegmans Food Markets, Inc
08.2013 - 01.2016
  • Encouraged service members to provide meaningful service to customers and successfully complete shifts.
  • Displayed professionalism when interacting with children, families, partners, fellow team members, managers and other program members.
  • Executed action plan to monitor development and progress of participants.
  • Established open atmosphere for team members and participants to openly communicate thoughts and opinions.

Education

Bachelor of Science - Business Administration

State University of NY College
Buffalo, NY
05.2015

Associate of Applied Science - Liberal Arts

Monroe Community College
Rochester, NY
05.2013

Skills

  • Operations Oversight
  • Management Training
  • Special Promotions Planning
  • Budget Controls
  • Process Development and Streamlining
  • Supplier Review
  • Program operation
  • Customer service skills
  • Recreation Programming
  • Performance Management

Timeline

Civic Engagement Program and Project Coordinator

Gwinnett County Government
03.2025 - Current

Recreation Leader (Part Time)

Gwinnett County
10.2023 - 03.2025

Program Center Case Manager

Annandale Village
12.2022 - 03.2025

Case Manager Supervisor

Person Centered Services
11.2019 - 11.2022

Youth Advocate III

Hillside Family of Agencies
03.2017 - 11.2019

Sales Floor Team Member (Part-Time)

Foot Locker
08.2016 - Current

Branch Assistant Manager

Enterprise Holdings
03.2016 - 03.2017

Service Team Leader

Wegmans Food Markets, Inc
08.2013 - 01.2016

Associate of Applied Science - Liberal Arts

Monroe Community College

Bachelor of Science - Business Administration

State University of NY College

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