Dedicated and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Owner
Thomas Contracting Services
11.2018 - Current
Consulted with customers to assess needs and propose optimal solutions.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Trained and motivated employees to perform daily business functions..
Introduced new methods, practices, and systems to reduce turnaround time.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Trained new employees on proper protocols and customer service standards.
Trained and guided team members to maintain high productivity and performance metrics.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Put together realistic budgets based upon costs and fees for successfully operating business.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Operations Manager
D&H Communities, LLC
09.2013 - 03.2016
.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Developed and maintained relationships with external vendors and suppliers.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Partnered with vendors and suppliers to effectively manage and budget.
Assisted in recruiting, hiring and training of team members.
Reported issues to higher management with great detail.
Managed purchasing, sales, marketing and customer account operations efficiently.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
MBA - Construction Management
University of Phoenix
01.2025
Bachelor of Arts - Logistics Management
University of North Florida
Jacksonville, FL
08.2005
Skills
Business Development
Business Planning
Strategic Planning
Contract Management
Employee Training
Business Administration
Customer Service
Certification
Information Technology May, 2019 - Dec, 2019
Certified Financial Planning Training -Jun, 2016 - August, 2016
Timeline
Business Owner
Thomas Contracting Services
11.2018 - Current
Operations Manager
D&H Communities, LLC
09.2013 - 03.2016
MBA - Construction Management
University of Phoenix
Bachelor of Arts - Logistics Management
University of North Florida
Information Technology May, 2019 - Dec, 2019
Certified Financial Planning Training -Jun, 2016 - August, 2016
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