Summary
Overview
Work History
Education
Skills
References
Certification
Coachingexperience
Athleticexperience
Timeline
Generic

Terrence D. Woodard

Orlando,FL

Summary

Dynamic Program Manager with a proven track record in leading cross-functional teams to achieve project goals. Demonstrated expertise in strategic planning and process improvement, resulting in enhanced organizational efficiency. Recognized for implementing innovative program strategies that significantly boosted performance and productivity. Committed to driving success through effective stakeholder management and technical acumen.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Program Manager

Orange County Government Florida
Orlando, FL
06.2021 - Current
  • Manage routine activities of GOV Residential program.
  • Managed operations of Residential Services Supervisors.
  • Conducted mandatory trainings for staff utilizing DCF protocols.
  • Generated monthly administrative reports.
  • Held meetings with BBC regarding budget planning.
  • Maintained communication with outside contributors and partners.
  • Coordinated MDT and ESSA staffings for residential youth.
  • Performed evaluations of youth requiring placement approvals or denials.
  • Maintained strict adherence to HIPAA guidelines for medical records.
  • Ensured documentation compliance during yearly audit processes.
  • Ensured accurate upkeep of Kronos data for all personnel at Great Oaks Village.
  • Certified in approving procurement card transactions.
  • Performed regular updates on standard operating procedures for both Program and YFS Division.

Senior Case Manager

Orange County Government Florida
Orlando, FL
10.2014 - 06.2021
  • Facilitated housing subsidy initiatives for chronically homeless individuals.
  • Facilitated access to Social Security Benefits.
  • Facilitated connections with community resources.
  • Provided comprehensive monthly case management.
  • Provided specialized support in mental well-being.
  • Oversaw administrative tasks as Lead Case Manager.

Targeted Adult Case Manager

Aspire Health Partners
Orlando, FL
07.2012 - 10.2014
  • Enhanced accessibility to mental health care.
  • Developed and customized treatment plans.
  • Facilitated recovery and social integration for individuals.
  • Handled Medicaid billing, ensuring adherence to relevant guidelines.
  • Aided in managing prescription routines.

Certified Child Protective Investigator

State of Florida Department of Children and Families
Orlando, FL
01.2008 - 02.2012
  • Reviewed and managed cases involving abuse investigations.
  • Strengthened protection protocols for children.
  • Linked families with appropriate community resources.
  • Navigated complex court systems for dependency cases.

Residential Living Assistant

Safe Haven
Orlando, FL
10.2009 - 04.2010
  • Mental Health Services
  • Homeless Shelter overseer
  • Psychosocial Rehabilitation

Certified Dependency Case Manager

Children's Home Society
Winter Park, FL
03.2007 - 01.2008
  • Provided specialized support in mental wellness.
  • Offered guidance and support in child welfare cases.
  • Coordinated placement of clients into appropriate housing.
  • Facilitated judicial procedures for children in need.
  • Coordinated access to essential resources for families in need.
  • Implemented strategies to enhance family dynamics and communication.

Partnership for Strong Families
Gainesville, FL
07.2005 - 02.2007
  • Community Resourcing for Family Services
  • Housing placement
  • Child Welfare Counseling
  • Mental Health Services
  • Court Dependency Proceedings
  • Family Team Counseling

Correctional Officer

State of Florida
Orlando, FL
06.2003 - 03.2004

Education

Bachelor of Science - Psychology

Florida A& M University
Tallahassee, Florida
12.2000

Skills

  • Effective Procurement Management
  • Data-Driven Performance Review
  • Content Development
  • Enterprise Resource Integration
  • Clear Stakeholder Communication
  • Logistics Coordination
  • Experienced with MS Office Suite
  • Scheduling and planning
  • Policy and procedure development
  • Product Development
  • Integrated Electronic Communication Skills
  • Effective Communication
  • Budget Planning
  • Team Leadership
  • Live Event Coordination
  • Alignment With Business Objectives
  • Contract development
  • Lifecycle Management of Infrastructure
  • Interdepartmental Team Builder
  • Vendor relationship management
  • Collaborative Decision-Making
  • Volunteer Coordination
  • Strategic Resource Coordination
  • Effective Team Leadership
  • Relationship building
  • Problem-solving
  • Onsite customer support
  • Workforce Scheduling
  • New Hire Orientation
  • Performance Evaluation

References

Available Upon Request

Certification

  • Certified Child Protection Investigator
  • Certified Dependency Case Manager
  • Previous defensive tactics, chemical agents, ERD, AR-15, .38 caliber certifications, 12-gauge shotgun, Department of Corrections
  • Certified Crisis Prevention Intervention Trainer
  • Incident Report Writing Trainer

Coachingexperience

  • Jones High School
  • Freedom High School
  • Boone High School

Athleticexperience

Football, Defensive Tackle, 1995-2000, Florida A & M University

Timeline

Program Manager

Orange County Government Florida
06.2021 - Current

Senior Case Manager

Orange County Government Florida
10.2014 - 06.2021

Targeted Adult Case Manager

Aspire Health Partners
07.2012 - 10.2014

Residential Living Assistant

Safe Haven
10.2009 - 04.2010

Certified Child Protective Investigator

State of Florida Department of Children and Families
01.2008 - 02.2012

Certified Dependency Case Manager

Children's Home Society
03.2007 - 01.2008

Partnership for Strong Families
07.2005 - 02.2007

Correctional Officer

State of Florida
06.2003 - 03.2004

Bachelor of Science - Psychology

Florida A& M University

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Terrence D. Woodard