Terrence Ferguson
Cincinnati,OH
Summary
I'm interested in finding out how companies can maximize their cash flow and achieve long-term, steady growth by implementing sound accounting procedures.
Overview
3
3
years of professional experience
Work History
E Commerce,
Kroger
Cincinnati, OH
05.2022 - 01.2023
- Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up
- Provide a positive customer service experience that makes customers want to return to the on-line shopping alternative
- I also help in other departments around my store when they are in need of extra help.
Office Support,
Campus Life
Frankfort, KY
09.2021 - 10.2022
- Sit in my office area guiding and the students on campus were to go when they come up and ask me questions
- Apart from that, my supervisor typically gives me tasks like moving furniture, making deliveries, or tidying the office.
Cashier,
Walmart
Cincinnati, OH
09.2020 - 08.2021
- Kept up-to-date knowledge on the exchange, refund, and payment policies of the store
- Cross-trained and provide support as needed to other customer service agents
- Computed precise sales pricing for acquisition deals
- Worked as a team member, helping with products, cleaning, and cashiering
- Accountable for promptly ringing up clients and ensuring excellent customer service.
Crew Member,
McDonalds
Cincinnati, OH
10.2019 - 09.2020
- Double-checked every order to guarantee precision and complete client satisfaction
- Made sure food was stored at the proper temperature and had the proper expiration date on it
- Followed safety and hygienic guidelines at all times.
Education
Business Administration
Kentucky State University
Frankfort, KYSkills
- Problem-Solving
- Time Management
- Teamwork and Leadership
- Communication effectiveness
Timeline
E Commerce,
Kroger
05.2022 - 01.2023
Office Support,
Campus Life
09.2021 - 10.2022
Cashier,
Walmart
09.2020 - 08.2021
Crew Member,
McDonalds
10.2019 - 09.2020
Business Administration
Kentucky State University
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