Terrence Frencl
Tinley Park,IL
Summary
Self-motivated Quality Assurance Analyst with outstanding oral and written communication skills. Extensive knowledge in computer software development. Solid background performing quality assurance testing and consultative services for customers. Quality Assurance Analyst with experience in detailed technical specifications. Offers collaborative style and has outstanding communication skills. Expertise in test reporting and defect resolution. Dynamic Quality Assurance Analyst successfully executes testing methodologies to identify gaps and make recommendations for process improvements. Leverages excellent analytical and programming skills to document and troubleshoot errors. Advanced knowledge of test case management and defect tracking tools to support test processes. Driven Quality Assurance professional offering dynamic understanding of manual and automated testing strategies. Highly communicative and experienced in data analysis. Eagerly collaborates with development teams to identify and resolve issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
41
41
years of professional experience
Work History
Lead QA Analyst
The Options Clearing Corporation
12.2019 - 11.2020
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Mentored and coached team members on QA topics and strategies.
- Participated in requirements and used case reviews.
- Created and achieved product quality objectives and met product specifications.
- Adhered to standardized software quality assurance best practices, policies and processes.
- Fixed identified issues to improve workflows.
- Fixed identified issues to increase productivity and boost workflows.
- Assisted teammates in developing skills necessary to grasp application concepts and tool suite.
- Designed, documented and executed test scenarios to identify software bugs.
- Created successful test scripts to manage automated feature testing,
- Examined events in application log management and monitoring tool to identify root causes for failures.
- Created and gained project approval on project test plans.
- Used SQL, Test Director and TestBench to assist with completing projects.
- Wrote Java Programs to create Test Data for team members.
- Assisted team members with debugging processes.
Database Administrator
Self Employed Consultant
06.1985 - 01.2020
- Developed and updated databases to handle customer data.
- Worked with staff to develop and implement procedures to prevent data loss and maximize system availability.
- Developed scripts and processes for data integration and maintenance.
- Created and updated database designs and data models.
- Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers.
- Modified databases to meet needs and goals determined during planning process.
- Conducted tests to identify issues and make necessary modifications.
- Set up and controlled user profiles and access levels for each database segment to protect important data.
- Set up and controlled user access levels across databases to protect important data.
- Tested programs and databases to identify issues and make necessary modifications.
- Authored and coded database descriptions.
- Coordinated with project management on database development timelines.
- Determined database structural requirements, working with business stakeholders to identify optimal database specifications.
- Adhered to set schedules to test databases for flaws and reduce downtime.
- Designed and developed analytical data structures.
- Utilized RDBMS tools and utilities to monitor, tune and optimize system performance.
- Created and implemented database designs and data models.
- Wrote and maintained technical and functional specifications to document database intentions and requirements.
- Implemented security measures to protect vital business data.
Senior Consultant
The Options Clearing Corporation
04.2000 - 12.2019
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Developed custom solutions based upon clients' strict requirements.
- Determined areas for improvement and implemented processes to alleviate problems.
- Streamlined processes to cut downtime and optimize employee productivity.
- Assessed needs for projects and made proposals to senior executives.
- Analyzed problematic areas to provide recommendations and solutions.
- Identified business issues through careful collaboration with key stakeholders.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Exceeded customer requirements with accurate and deliverable solutions.
- Closely monitored and updated company systems for efficiency, output and other factors to improve overall productivity.
- Monitored technology use and program functionality, updating programs and making changes to enhance output.
Application Programming Manager
The Options Clearing Corporation
03.1980 - 06.1985
- Worked closely with clients to establish specifications and system designs.
- Performed research and analysis to develop new projects, proposals and system modifications.
- Stored, retrieved and manipulated data for close analysis of database performance.
- Tested server code to validate code changes.
- Performed regression and system-level testing to verify software quality prior to release.
- Tested hardware and performed troubleshooting techniques to identify problems.
- Provided computer programming subject matter expertise to project team members.
- Created software programs, wrote codes and tested programs for optimal performance and accuracy.
- Wrote applications in [Type] architecture for various industries.Cobol,
- Wrote applications in CobolDB2 CICS, Ads/AdsA, Ads/online architecture for various industries.
- Implemented scripts to enhance user experience.
- Directed software design and development to meet client needs for functionality and performance.
- Modified existing software to correct errors, adapt to new hardware and improve performance.
- Built databases and table structures for web applications.
- Provided technical support using knowledge of complex technology to solve problems and support new projects.
- Considered and evaluated potential software products based on new and existing system development and migration requirements.
- Evaluated multiple software solutions during early software architecture plotting and system migration planning stage.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Wrote highly maintainable, solid code for software system.
- Tested and deployed scalable and highly available software products.
- Analyzed and designed relational databases using CA/IDMS.
- Designed intuitive graphical user interfaces to improve user experience.
- Implemented innovative systems for data collection.
- Designed and developed analytical data structures.
- Collaborated with product management to design, build and test systems.
- Designed and implemented scalable applications for data extraction and analysis.
- Coached interns and new employees to boost departmental efficiency.
- Analyzed system specifications to develop programs for computer applications.
- Debugged and modified Cobol Program software components.
- Prepared extensive workflow charts and diagrams describing input, output and logical operations and converted each into instructions coded in computer language to develop IDMS software applications.
Education
Certificate of Achievement - Computer Science
Control Data Institute
Chicago, ILNo Degree - Computer Science/ Mathematics
DePaul University
Chicago, IL06.1977
Skills
- Configuration Review
- Scrum Methodology
- Gauge and Sensor Calibration
- Data Transmissions
- Mentoring
- Consultative Support
- Deductive Reasoning
- Design Support
- Production Process Advising
- Timelines and Milestones
- Methodology Integration
- Outside Testing Coordination
- Mission Critical Applications
- Project Management
- Software System Testing
- Documentation
- Best Practices and Methodologies
- Programming
- Functional Requirements Specification (FRS)
- New Testing Methodologies
- Peer Relationships
- Random Sampling
- Testing Plans
- Manual Testing
- Hardware and Software Installation
- Technical Analysis
- QA Planning
- Framework Development
- Bug Fixes
- Production Monitoring and Assessment
- Corrective Actions
- Functional Testing
- Monitor Quality Control
- User Expectations
- Strategic Planning
- Database Maintenance
- Quality Assurance
- Quality Assurance Controls
- Support Audits
- Process Implementation
- Test Case Development
- Organizing and Prioritizing
- Bug Tracking
- Product Optimization
- Compile Data
- Product Configuration
- Trading Systems
- Write Technical Reports
- Group Presentations
- Technology Research
- Requirements Reviews
A Snapshot of work experience prior to my retireme
Started working in Computer Science in 1975. I coded Assembler Programs supporting product which supported computer systems.
I coded Cobol Programs supporting CNA Claims Processing.
I coded Cobol and PL/1 programs supporting United Insurance Company products.
I researched database systems for CA/IDMS and IBM DB2
Consulted supporting DOS systems.
Consulted maintaining and updating IDMS Manufacturing Systems.
Currently looking for a remote programming position to suplement my retirement income.
This additional income is needed to pay for my wife's Multiple Myelomas blood cancer treatment.
Timeline
Lead QA Analyst
The Options Clearing Corporation
12.2019 - 11.2020
Senior Consultant
The Options Clearing Corporation
04.2000 - 12.2019
Database Administrator
Self Employed Consultant
06.1985 - 01.2020
Application Programming Manager
The Options Clearing Corporation
03.1980 - 06.1985
Certificate of Achievement - Computer Science
Control Data Institute
No Degree - Computer Science/ Mathematics
DePaul University
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