Overview
Work History
Education
Skills
Timeline
Generic

Terrence Greco

Queens

Overview

8
8
years of professional experience

Work History

Floor Manager

Sunday In Brooklyn
08.2024 - Current
  • Create and maintain positive guest relations at all times; resolve guest complaints to ensure a satisfying experience.
  • Assist the General Manager in daily administrative tasks while keeping them informed of problems and positive developments
  • Participate in the recruiting, hiring, supervision, development, and—when necessary—termination of employees, including managers.
  • Promote and maintain a harmonious work culture that emphasizes morale, productivity, and operational effectiveness.

Assistant General Manager

Bistro Verde, Nordstrom, Inc
01.2023 - 07.2024
  • Oversight of daily restaurant and bar operations within the Nordstrom Flagship store.
  • Support the General Manager, ensuring all financial and payroll-related administrative duties are completed accurately and on time
  • Collaborated with Executive Chef to ensure consistent high-quality food preparation and service as well as enforcing sanitary practices for food handling.
  • Execution of private events for VIP clients and company executives, as well as brand-collaboration events.

Regional Support Chef

Constellation Culinary Group
03.2022 - 12.2022
  • Traveled to accounts across NE region, assisting each locations GM and Executive Chef in maintaining food and beverage standards.
  • Prepared and executed dishes according to recipes, instructions, and standards of kitchen management teams.
  • Adapted to the needs and service styles unique to each client and account.
  • Assisted in the opening of new accounts by writing SOP's, training permanent staff on recipes and client interaction, and providing feedback to account's Chef.

Executive Chef

Jungle Bird
02.2021 - 04.2022
  • Led execution of lunch and dinner services, managing all daily operations while being fully present on the hot-line.
  • Headed recipe development and menu writing; creation of specials and promotions.
  • Restructured kitchen layout upon opening of restaurant and expansion of menu and business.
  • Worked directly with Event Planner to organize and execute catering events and private parties.

Chef Manager

Ops
02.2021 - 03.2022
  • Led kitchen team in daily service from a variety of positions including expediting, shaping and wood-fire pizza oven.
  • Prepared naturally fermented sourdough pizza and bread dough.
  • Sourcing and handling of organic, seasonal ingredients from local farms and purveyors.
  • Ordered, received, and distributed all food products.
  • Fulfilled special customer orders on POS and delivery platforms.

Operations Manager

Guckenheimer, Inc
09.2017 - 02.2019
  • Synchronization of food distribution from commissary kitchen to corporate clients.
  • Ordered craft services and pantry ingredients for client offices and cafeterias.
  • Processed invoices from kitchen and client offices for regional and national accounts.
  • Trained the delivery team on routes, timing, proper food handling and packing, delivery of food and client etiquette.

Education

B.S. - Mass Communications & Media Production

SUNY Oneonta
Oneonta, NY
04.2013

A.O.S. - Culinary Arts

The Culinary Institute of America
Hyde Park, NY
04.2009

Skills

  • Employee management
  • Customer relations
  • Policy enforcement
  • POS systems
  • Scheduling and planning
  • Inventory management
  • Complaint resolution

Timeline

Floor Manager

Sunday In Brooklyn
08.2024 - Current

Assistant General Manager

Bistro Verde, Nordstrom, Inc
01.2023 - 07.2024

Regional Support Chef

Constellation Culinary Group
03.2022 - 12.2022

Executive Chef

Jungle Bird
02.2021 - 04.2022

Chef Manager

Ops
02.2021 - 03.2022

Operations Manager

Guckenheimer, Inc
09.2017 - 02.2019

A.O.S. - Culinary Arts

The Culinary Institute of America

B.S. - Mass Communications & Media Production

SUNY Oneonta

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Terrence Greco