Terrence Greco
Queens
Overview
8
8
years of professional experience
Work History
Floor Manager
Sunday In Brooklyn
Brooklyn, NY
08.2024 - Current
- Create and maintain positive guest relations at all times; resolve guest complaints to ensure a satisfying experience.
- Assist the General Manager in daily administrative tasks while keeping them informed of problems and positive developments
- Participate in the recruiting, hiring, supervision, development, and—when necessary—termination of employees, including managers.
- Promote and maintain a harmonious work culture that emphasizes morale, productivity, and operational effectiveness.
Assistant General Manager
Bistro Verde, Nordstrom, Inc
New York, NY
01.2023 - 07.2024
- Oversight of daily restaurant and bar operations within the Nordstrom Flagship store.
- Support the General Manager, ensuring all financial and payroll-related administrative duties are completed accurately and on time
- Collaborated with Executive Chef to ensure consistent high-quality food preparation and service as well as enforcing sanitary practices for food handling.
- Execution of private events for VIP clients and company executives, as well as brand-collaboration events.
Regional Support Chef
Constellation Culinary Group
New York, NY
03.2022 - 12.2022
- Traveled to accounts across NE region, assisting each locations GM and Executive Chef in maintaining food and beverage standards.
- Prepared and executed dishes according to recipes, instructions, and standards of kitchen management teams.
- Adapted to the needs and service styles unique to each client and account.
- Assisted in the opening of new accounts by writing SOP's, training permanent staff on recipes and client interaction, and providing feedback to account's Chef.
Executive Chef
Jungle Bird
New York, NY
02.2021 - 04.2022
- Led execution of lunch and dinner services, managing all daily operations while being fully present on the hot-line.
- Headed recipe development and menu writing; creation of specials and promotions.
- Restructured kitchen layout upon opening of restaurant and expansion of menu and business.
- Worked directly with Event Planner to organize and execute catering events and private parties.
Chef Manager
Ops
Brooklyn, NY
02.2021 - 03.2022
- Led kitchen team in daily service from a variety of positions including expediting, shaping and wood-fire pizza oven.
- Prepared naturally fermented sourdough pizza and bread dough.
- Sourcing and handling of organic, seasonal ingredients from local farms and purveyors.
- Ordered, received, and distributed all food products.
- Fulfilled special customer orders on POS and delivery platforms.
Operations Manager
Guckenheimer, Inc
New York, NY
09.2017 - 02.2019
- Synchronization of food distribution from commissary kitchen to corporate clients.
- Ordered craft services and pantry ingredients for client offices and cafeterias.
- Processed invoices from kitchen and client offices for regional and national accounts.
- Trained the delivery team on routes, timing, proper food handling and packing, delivery of food and client etiquette.
Education
B.S. - Mass Communications & Media Production
SUNY Oneonta
Oneonta, NY04.2013
A.O.S. - Culinary Arts
The Culinary Institute of America
Hyde Park, NY04.2009
Skills
- Employee management
- Customer relations
- Policy enforcement
- POS systems
- Scheduling and planning
- Inventory management
- Complaint resolution
Timeline
Floor Manager
Sunday In Brooklyn
08.2024 - Current
Assistant General Manager
Bistro Verde, Nordstrom, Inc
01.2023 - 07.2024
Regional Support Chef
Constellation Culinary Group
03.2022 - 12.2022
Executive Chef
Jungle Bird
02.2021 - 04.2022
Chef Manager
Ops
02.2021 - 03.2022
Operations Manager
Guckenheimer, Inc
09.2017 - 02.2019
A.O.S. - Culinary Arts
The Culinary Institute of America
B.S. - Mass Communications & Media Production
SUNY Oneonta