Terrence Hall
Huntington
Summary
Dynamic Outside Sales Executive with extensive experience in the payment solutions industry, specializing in building and nurturing relationships with bankers and their referral customers. Committed to maintaining open lines of communication and diligent follow-through, ensuring a consultative sales approach that aligns customer needs with the appropriate products and services. Proven ability to adapt and grow through each role, continuously seeking opportunities for professional development and skill enhancement. Results-driven professional dedicated to delivering exceptional value and fostering long-term partnerships.
Overview
6
6
years of professional experience
Work History
Outside Sales Account Executive
Elavon
09.2024 - Current
- Build and maintain strong relationships with new and existing clients
- Conduct in-person and virtual presentations to showcase product value and close sales.
- Analyzed market trends and competitor activities to identify new sales opportunities.
- Territory Planning & Management
- Consultative Selling
- CRM Software Proficiency (Salesforce)
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Built and maintained strong relationships with diverse clients to drive sales and enhance customer loyalty.
- Conducted thorough market analysis to identify emerging trends and capitalize on new business opportunities.
Sales Consultant
Enterprise Car Sales
12.2022 - 09.2024
- Provided continued customer support after closing sales.
- Remained up to date on current offerings and company processes.
- Exceeded sales objectives to capture new leads and customers.
- Determine customers' needs based on sales calls and face-to-face Appointments.
- Advised customers on different financing options.
- Established new customer accounts through cold calling and networking.
- Developed sales strategies to achieve monthly and quarterly targets.
- Generated leads for new sales through telephone and email contact with customers.
- Utilized CRM software to manage leads, contacts, and deals effectively.
- Overcome customer objections using product demonstrations.
Assistant Manager
Enterprise Mobility
01.2022 - 12.2022
- Optimized inventory for maximum revenue generation.
- Handled escalating problems to improve customer relations, maintain brand loyalty and recapture lost revenue opportunities.
- Provided performance and motivational feedback to employees.
- Supported recruiting, training, and professional development efforts.
- Collaborated with upper management to develop and implement business improvements.
- Uphold brand image by maintaining branch cleanliness, approachability and service.
- Coordinated schedules for staff to ensure adequate coverage during business hours.
- Resolved customer complaints or issues in a timely manner.
- Oversaw cash handling procedures, including opening and closing registers, making bank deposits, and reconciling daily sales reports.
- Managed daily operations of the store to ensure efficiency and productivity.
- Maximized employee performance with hands-on training and close mentoring.
- Monitored employee performance using real-time data and reports.
- Managed fleet assets by assisting with transfer of assets, scheduling preventive maintenance and keeping current on state, local and DMV regulations.
- Approved time cards, vacation leaves and paid time off of employees.
- Coordinated equipment delivery and transfers between branch locations.
Management Trainee
Enterprise Mobility
04.2021 - 12.2021
- Contributed to business success through good relationship building with employees, customers and outside vendors.
- Delivered excellent customer service and professionalism to customers via in-person, telephone, or email.
- Communicated clearly and concisely to give instructions and assistance.
- Used sales expertise to help customers realize business goals with product solutions.
- Increased marketing and sales for the company to meet goals.
- Enhanced customer satisfaction with fast, knowledgeable service.
- Built trusting relationship with customers to better understand needs
Assistant
Rack Room Shoes
07.2020 - 03.2021
- Investigated customer complaints, identifying and changing processes to remove faults.
- Maximized employee performance with hands-on training and close mentoring.
- Oversaw employee recruitment, training and onboarding processes.
- Resolved customer complaints or issues in a timely manner.
- Oversaw cash handling procedures, including opening and closing registers, making bank deposits, and reconciling daily sales reports.
- Uphold brand image by maintaining branch cleanliness, approachability and service.
- Provided performance and motivational feedback to employees.
- Coordinated employee schedules to provide adequate staff coverage.
- Supported store manager with day-to-day operational requirements.
Business Development Representative
Accenture
01.2020 - 07.2020
- Cold called prospects and detailed product benefits to develop the pipeline.
- Optimized lead generation with multi-channel pipelines for customer acquisition.
- Filtered leads from multiple channels, supporting sales with high-potential inquiries.
- Connected with high-volume prospects each week, building connections and driving engagement.
- Exceeded sales quota to establish growth for the company.
- Maintained high close rate using persuasive communication style and extensive knowledge of company products and service offerings.
- Identified business needs and customized solutions to benefit customers.
Education
Bachelor of Science - Business Administration
Bluefield College
Bluefield, VA12.2019
Masters - MBA
Bluefield College
Bluefield, VA05.2021
Skills
- Proposal development
- Consultative sales approach
- Territory development
- Business development
- Networking
- Objection handling
- Cold calling
- Territory growth
- Competitor analysis
- Pricing strategy
- Client needs assessment
- Customer focused-service
Timeline
Outside Sales Account Executive
Elavon
09.2024 - Current
Sales Consultant
Enterprise Car Sales
12.2022 - 09.2024
Assistant Manager
Enterprise Mobility
01.2022 - 12.2022
Management Trainee
Enterprise Mobility
04.2021 - 12.2021
Assistant
Rack Room Shoes
07.2020 - 03.2021
Business Development Representative
Accenture
01.2020 - 07.2020
Bachelor of Science - Business Administration
Bluefield College
Masters - MBA
Bluefield College