Warehouse Worker
Giant Foods
Laurel, MD
09.2023 - Current
- Tagged and wrote identifying information on containers, boxes and cargo.
- Organized warehouse space for efficient storage of products.
- Monitored temperature and humidity levels in the warehouse environment.
- Filed requisitions for out of stock items and supplies.
- Operated forklifts to fill or empty overhead spaces.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Received deliveries, scanned packages and updated orders in internal database.
- Assisted customers with product selection inquiries when needed.
- Performed cycle counts to maintain accurate inventory records.
- Followed established guidelines for picking orders accurately.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Ensured safety protocols were followed at all times while operating machinery.
- Processed returns of defective merchandise as required.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Staged and sorted multiple types of products for loading.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Collaborated closely with other departments on special projects as needed.
- Used pallet jacks to move items to and from warehouse locations.
- Investigated any reported problems regarding shipping errors or damages.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Secured items in truck by strapping over protective padding.
- Inspected damaged goods prior to disposal or return to vendor.
- Managed hazardous waste removal operations per government regulations.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Received and tracked incoming inventory shipments.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Maintained stock levels in accordance with company policies.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Used scanners to track parcel information, condition or receipt.
- Established and maintained good relations with customers, vendors and transport companies.
- Transported goods to designated areas within the warehouse facility.
- Packed boxes and stock using organizational guidelines.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Identified discrepancies between physical count and computer data.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Recognized defective material and reported issues to management.
- Assembled orders according to customer requests.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Used digital database to keep records of units and stock moved.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Provided assistance in loading and unloading containers from ships and trains.
- Operated scanners, computers, and other equipment to track orders.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Maintained schedule of class assignments to meet deadlines.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Delivered products to customer locations on time.
- Completed day-to-day duties accurately and efficiently.
- Leveraged [Software] skills to input and compile data gathered from various sources.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Modified existing software systems to enhance performance and add new features.
- Answered [Number] calls per shift to assist with customer questions and concerns.
- Maintained updated knowledge through continuing education and advanced training.
- Understood and followed oral and written directions.
- Displayed strong telephone etiquette, effectively handling difficult calls.
