Terrence Henry
Wickliffe
Summary
Motivated Supervisor eager to take on increasing responsibility to enhance business operations. Offering 10 years of experience in business operations and willingness to take on any function using resourceful and adaptable approach.
Overview
10
10
years of professional experience
Work History
Assistant Maintenance Supervisor
Catholic Dioceses Of Cleveland
05.2023 - Current
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Checked for storm damage around property and contacted supervisor with findings.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Business Owner
THJ Cleaning
03.2014 - 05.2023
- Increased revenue and reduced risk by enforcing company policies and improving operations
- Identified areas for expansion by analyzing market, consumer trends, and competition
- Built successful business from ground up using business acumen and industry-specific knowledge
- Evaluated and improved service delivery by networking and communicating with crucial account decision-makers
- Created culture focused on customer service and satisfaction, resulting in improved customer loyalty and retention
- Met with prospective clients to present company offerings, discuss products, and showcase service solutions.
Personal Care Assistant
Vibra Hospital of The Mahoning Valley
08.2020 - 05.2021
- Assisted clients with bathing and dressing to promote good personal hygiene
- Provided companionship throughout day, engaging clients in conversation and activities
- Followed agency policy and procedures in administering care to clients
- Provided physical and emotional support to patients and families, while delivering services to patients with terminal conditions
- Maintained safe and clean patient environment
- Maintained case notes to document resident progress and condition
- Helped clients with bathing, dressing, and grooming to avoid skin breakdown and infections
- Assisted clients with moving in and out of beds, baths, wheelchairs, and automobiles
- Worked under RN supervision to support resident care plans
- Observed physical and mental condition, intake and output, and exercise levels to monitor client condition
- Conferred with multidisciplinary team to deliver optimal care for each client based on individual factors like physical abilities and specific limitations
- Assisted clients with maintaining personal connections by gathering information and typing up their correspondence
- Helped clients learn how to take care of themselves by working with their disabilities to find new ways of completing common tasks.
Education
High School Diploma -
Austintown Fitch High School
Austintown, OHBachelor of Science - Wildlife Conservation & Ecology
Unity College
Unity, ME07.2027
Skills
- Decision making
- Mentoring
- Leadership
- Training
- Facilities Maintenance
- Job Planning
- Supply Coordination
- Preventive Maintenance
- Maintenance Recordkeeping
- Employee Scheduling
- Staff Management
- Deadline Management
Timeline
Assistant Maintenance Supervisor
Catholic Dioceses Of Cleveland
05.2023 - Current
Personal Care Assistant
Vibra Hospital of The Mahoning Valley
08.2020 - 05.2021
Business Owner
THJ Cleaning
03.2014 - 05.2023
High School Diploma -
Austintown Fitch High School
Bachelor of Science - Wildlife Conservation & Ecology
Unity College
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