Terrence Henson
Bowie,MD
Summary
Experienced professional seeking a challenging role in satellite communications to leverage knowledge and technical expertise in communications systems. With over 25 years of experience in the field, including 20 years of service in the US Army and 5+ years as a Department of Defense contractor, possesses a strong background in satellite and telecommunication equipment as an installer, operator, and maintainer. Proficient in Microsoft Word, Excel, PowerPoint, and Access. Highly skilled in troubleshooting and can work effectively both independently and as part of a team. Completed the Standardized COMSEC Custodian Course in 1994 and proficient with various operations such as KG-175, KG-75, KG-84, KG-94, KG-95, KG-194, AN/CYZ-10 Data Transfer Device (DTD), KOI-18 Tape Reader, programming and maintaining Secure Telephone Unit 3rd Generation (STU-III), Secure Telephone Equipment (STE), and Iridium Satellite Phone.
Overview
44
44
years of professional experience
Work History
CCTV Network Technician/Engineer
Goldbelt Frontier, LLC
01.2019 - Current
- Responsible for maintaining fiber optic networks for Closed-Circuit Television Systems
- Establishes two-way communication via satellite systems
- Maintains transmission equipment to ensure program excellence during broadcasts
- Analysis and resolution of satellite and fiber optic transmission issues
- Utilizes Very Small Aperture Terminals (VSAT) and related equipment to establish and maintain VSAT terminals in the field
- Updates Standard Operating Procedures and documents technical problems and resolutions; provides solutions for network connectivity
- Maintenance and operation of communications equipment, monthly connectivity testing, preventive maintenance and inventory of spare parts
- Software use includes Cisco Systems CiscoWorks, SolarWinds software, virus protection and configuration management, and network security management software
- Media installation, monitoring, and troubleshooting of TVs, projectors, speaker systems; troubleshooting and resolution of the same
- Installation and operation of IP networks, VoIP, network switches and routers
- Configures and runs Internet Protocol (IP) and monitors video and audio health during live broadcast events
- Utilizes encoding standards to complete electrical wiring, programming, and troubleshooting of A/V equipment
- Maintains Static and Dynamic Routes (OSPF) and troubleshoots IPSEC VPN connections and Encryption on Network Equipment; configures and manages encrypted links over Satellite and Fiber connections
- Installation and operation of Secure AES-256 Encryption devices for transmitting and receiving network and audiovisual data
- Utilization of MS Office suite applications
- Improved network reliability by troubleshooting and resolving hardware and software issues.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Provided detailed reporting on performed maintenance and repairs to support overall network health and recovery efforts.
- Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Performed necessary maintenance to support network availability.
- Assisted in the design and installation of new network infrastructure, resulting in increased efficiency.
- Improved system uptime and reliability with proactive network monitoring and troubleshooting.
Sr. Satellite Engineer
Arrowhead Global Solutions, Inc. / Caprock Government Solutions
01.2007 - 01.2009
- Responsible for design and preparation of material listing, integration and testing of various types of satellite communications systems to include earth stations
- Also responsible for preparing material list required for the final on-site installation and activation based on the specific site requirements
- Coordinated and implemented procurement of major components for Satellite systems including development of advanced acquisition plans, evaluation of proposals from prospective vendors, and monitoring of delivery and receipt of said equipment
- Served as the technical coordinator between Satellite and Telecommunications Customers and Vendors
- Provided expert technical support to clients, ensuring smooth operation of their satellite systems.
- Optimized satellite system efficiency with thorough testing and validation processes.
- Achieved optimal satellite performance through regular monitoring and maintenance of hardware components.
- Enhanced satellite communication capabilities by designing and implementing advanced systems.
- Collaborated with multidisciplinary teams to develop innovative solutions for complex satellite engineering challenges.
- Coordinated closely with ground stations during testing phase to evaluate system functionality under various environmental conditions.
- Evaluated vendor proposals for new equipment purchases, ensuring compatibility with existing systems and budgetary constraints.
- Managed relationships with key stakeholders throughout all stages of the project lifecycle to ensure clear communication channels were maintained.
- Implemented effective project management strategies, streamlining workflows and meeting deliverable deadlines.
- Trained and mentored junior engineers, providing guidance and direction.
- Led engineering teams to successfully complete projects on time and within budget.
Site Lead/Senior Satellite
ITT Industries
01.2004 - 01.2006
- Lead nine men data package team in Basra, Iraq
- Assigned, supervised and coordinated the duties of subordinates in the set-up and operation of Tactical Satellite Equipment and a Telecommunications Center
- This consisted of installing, operating and maintaining a Promina 400 and a AN/UGC-60A Flyaway Tri-band Satellite system
Fiber Optic Technician
SPS Technologies
01.2002 - 09.2003
- Installed, terminated and tested 72-Strand backbone fiber for the FBI on a Federal Government contract nationwide
- Tested all components required to provide network connectivity at the physical level
Platoon Sergeant 31W4P
United States Army
01.1981 - 01.2001
- Accounted for 72 personnel daily, responsible for their training, physical fitness, welfare and discipline
- Provided written reports and monitored day-to-day operational activities
Signal System Support NCO 31W4P
United States Army
01.1981 - 01.2001
- Assisted with automation information systems planning for network upgrades, researched new equipment and enhancements to existing equipment for Life Cycle replacements
- Provided Information Management guidance and support to two Battalions, as the Brigade Information Systems Security Officer
Operations / Plans NCO 31C3S
United States Army
01.1981 - 01.2001
- As a Tactical Communication Systems Planner responsible for planning communication support for Special Operations Forces missions worldwide
- Supervised deployment of contingency command, control and communications, prepared and issued staff estimates as needed
Education
Telecommunications Installation and Maintenance Certificate -
Central Carolina Community College
Sanford, North Carolina12.2000
BICSI Registered Installer -
North Carolina Central Community College
Sanford, NC10.2000
Associates Degree - Technology
Pierce College
Tacoma, Washington12.1996
Standardized COMSEC Custodian Course (SCCC) -
Ft Lewis
Tacoma, WA03.1994
Skills
- Time Management
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Attention to Detail
- Critical Thinking
- Dependable and Responsible
References
Available Upon Request
Security Clearance
TS, 06/01/99, 05/01/08, 09/01/19
Timeline
CCTV Network Technician/Engineer
Goldbelt Frontier, LLC
01.2019 - Current
Sr. Satellite Engineer
Arrowhead Global Solutions, Inc. / Caprock Government Solutions
01.2007 - 01.2009
Site Lead/Senior Satellite
ITT Industries
01.2004 - 01.2006
Fiber Optic Technician
SPS Technologies
01.2002 - 09.2003
Platoon Sergeant 31W4P
United States Army
01.1981 - 01.2001
Signal System Support NCO 31W4P
United States Army
01.1981 - 01.2001
Operations / Plans NCO 31C3S
United States Army
01.1981 - 01.2001
Associates Degree - Technology
Pierce College
Telecommunications Installation and Maintenance Certificate -
Central Carolina Community College
BICSI Registered Installer -
North Carolina Central Community College
Standardized COMSEC Custodian Course (SCCC) -
Ft Lewis
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