Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Terrence Hill

Terrence Hill

Woodland Hills,CA

Summary

District Sales Manager with 9 years of Telecommunications success. Passionate about transforming territory sales from poor production to increased revenue. Demonstrated track record of aligning sales and marketing initiatives to influence buying decisions. Resolves complex solutions and implements data-driven recommendations. Skilled in learning and adapting to changing environments in competitive landscapes. Understands customer needs and provides optimal solutions.

Overview

21
21
years of professional experience

Work History

District Sales Manager

Prime Communications AT&T
06.2019 - Current
  • Driving sales metrics, executing operational initiatives, controlling expenses, handling personnel issues, implementing merchandising initiatives and applying Company policies
  • Collaborated closely with Market Director and other district managers to share best practices, learnings, and drive overall success of the organization.
  • Improved team of 35 performance by providing regular coaching, training,mentoring to sales representatives and recruiting for qualified candidates.
  • Increased sales revenue by developing and implementing effective sales strategies for the district. Increased sales revenue by 11% YOY.
  • Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building by cold/warm calling and prospecting the neighborhoods for new business.
  • Led sales meetings to communicate objectives, review progress against goals, and discuss areas for improvement.

Store Manager

Prime Communications AT&T
12.2015 - 06.2019
  • Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices. Increased production in Sales Opportunities from 290 to 400+
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed 8 store employees successfully in fast-paced environment through proactive communication and positive feedback.

Department Supervisor

Home Depot
09.2008 - 12.2015
  • Responsible for providing exceptional service to customers while overseeing 15 - 20 associates.
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Assess inventory levels and conduct assessments by analyzing $9 million/year department.
  • Ensured demands are met through knowledge of all policies, procedures and duties related to transactions cash handling and special orders.
  • Accustomed to taking 25+ calls per day.
  • Responsible for all Special Orders contributing to 30% of total store sales.

Associate Volunteer

The Home Depot Team Building
08.2008 - 11.2015
  • Assisted with 6 community events and projects across Southern California in partnership with Habitat for Humanity and The Ronald McDonald Foundation.
  • Assisted with special events and programs.
  • Represented The Home Depot positively and professionally while providing the community with much-needed services such as Landscaping, Painting, Plumbing, etc.

Cash Disbursements Manager

The Home Depot
07.2003 - 05.2005
  • Supported customer service by overseeing operations and cash handling of 40 cashiers for a $80 million/year store
  • Assisted in supervision, coaching and training of cashiers on various procedures.
  • Customer complaints handling.
  • Marketing production by driving awareness on current promotions and company strategy.

Education

Some College (No Degree) - Business Management

Los Angeles Harbor College
Los Angeles, CA

High School Diploma -

Lawndale High School
Lawndale, CA
06.2003

Skills

  • Sales Team Leadership
  • Project Management
  • Goal Setting
  • Sales expertise
  • Adaptability
  • Building/Executing action plans
  • Financial Service knowledge
  • Analytical
  • Marketing
  • Merchandising
  • Strategic

Accomplishments

  • Dedication/Team Player Award, October 2022
  • Operational All-Star, December 2021
  • Top District Scorecard, March 2019
  • Top Premium Gross Add Scorecard, March 2019
  • Highest First Responder Activations for Q1, 2019
  • Q1 MVP, 2018
  • Department Supervisor of the month, July 2015
  • Diamond Homer Award recipient, December 2014

Timeline

District Sales Manager

Prime Communications AT&T
06.2019 - Current

Store Manager

Prime Communications AT&T
12.2015 - 06.2019

Department Supervisor

Home Depot
09.2008 - 12.2015

Associate Volunteer

The Home Depot Team Building
08.2008 - 11.2015

Cash Disbursements Manager

The Home Depot
07.2003 - 05.2005

Some College (No Degree) - Business Management

Los Angeles Harbor College

High School Diploma -

Lawndale High School

Similar Profiles

CREATE PROFILE
Terrence Hill