TERRENCE JACOBS
Human Resources
Burtonsville,MD
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices. Currently pursuing an HR Management Certificate from a nationally ranked program.
Overview
11
11
years of professional experience
Work History
Human Resources Assistant - HR Helper
Amazon BWI5
Baltimore, MD
10.2021 - Current
- Filled and distributed E-swag orders for employees.
- Coordinated and organized various activities for employees.
- Completed inventory of incoming employee merchandise.
- Assigned Voluntary Extra Time hours to employees.
- Tracked various statistics and kept detailed records to support human resources department.
Managing Partner
NBMT Home Buyers
Laurel, MD
07.2019 - Current
- Researched and wrote contracts, agreements and proposals.
- Interviewed Private Home Owners to determine if their property was suitable for sale in current market conditions.
- Negotiated directly with Realtors, Selling Agents and Private Owners on multiple transactions.
- Directed Property Manager and Operations in South Carolina from Maryland.
- Performed multiple residential real estate transactions in Maryland and South Carolina.
- Co-managed multiple rental properties.
Senior Business Development Specialist
TSL Marketing
Elkridge, MD
07.2015 - 07.2019
- Experience with HP, IBM, Hitachi & EMC Business Partner, Software & Hardware Solutions.
- Assisted business partners with identification and implementation of Hardware & Software solutions that seek to enhance their business processes.
- Increased operational effectiveness of client's IT Environments.
- Solutions included Storage, Back-up, Disaster Recovery & Converged Infrastructures.
- Performed 400% of lead quota in first month of employment.
- Business to business point of contact.
Benefits Advisor
CIGNA HEALTH-SPRING
Baltimore, MD
09.2014 - 07.2015
- Performed 300% of company's sales goal in first month.
- Advised clients on various health care products.
- Dis-positioned 70 incoming calls daily.
- Efficiently placed clients into health insurance policies that met their needs.
- Accessed multiple databases to assist clients with best coverage options available.
Insurance Agent
BANKERS LIFE
Calverton, MD
09.2012 - 09.2014
- Calculated premiums and established payment methods for sales.
- Identified and solicited sales prospects in agency databases.
- Closed 3 new sales per week.
- Mentored 8 entry-level brokers.
- Met with prospective customers and business owners in their homes, businesses and in public.
- Approached potential clients by using direct marketing mailings and phone contacts.
Education
BACHELOR OF ARTS - ENGLISH
Claflin University
1988
Skills
- Strong problem solving aptitude
- Open Enrollment
- Personnel Scheduling
- HR Policies
- Interviewing and Prescreening
- Benefits Explanations
- Office Supplies and Inventory
- Specialized HR Projects
- Enrollment Assistance
Additional Information
- ACCOMPLISHMENTS Selected to Top Gun Flight School for my Branch in my first year. Generated an average of more than 10 new policies per month at Bankers Life. Sold 100 policies during AEP at Cigna Health-Spring. Co-managed multiple rental properties. Consistently met or exceeded monthly sales & production goals. Honor Roll Student in college. College Newspaper Reporter.
Timeline
Human Resources Assistant - HR Helper
Amazon BWI5
10.2021 - Current
Managing Partner
NBMT Home Buyers
07.2019 - Current
Senior Business Development Specialist
TSL Marketing
07.2015 - 07.2019
Benefits Advisor
CIGNA HEALTH-SPRING
09.2014 - 07.2015
Insurance Agent
BANKERS LIFE
09.2012 - 09.2014
BACHELOR OF ARTS - ENGLISH
Claflin University
Similar Profiles
Lorin LikourgosLorin Likourgos
Warehouse Associate at Amazon Fulfillment Center DCA1Warehouse Associate at Amazon Fulfillment Center DCA1
Karen PeriKaren Peri
Senior Program Manager at Amazon Entertainment (Prime Video, Amazon Studios, Amazon Music, Twitch, Audible)Senior Program Manager at Amazon Entertainment (Prime Video, Amazon Studios, Amazon Music, Twitch, Audible)
Anusha RamanandaAnusha Ramananda
Full Lifecycle Recruiter at Amazon, Amazon University Talent AquisitionFull Lifecycle Recruiter at Amazon, Amazon University Talent Aquisition
Stephanie Asare NtiStephanie Asare Nti
Domestic Abuse Prevention Program (DAPP) Counselor at Konterra Group, LLCDomestic Abuse Prevention Program (DAPP) Counselor at Konterra Group, LLC
Nnenna EyibaNnenna Eyiba
Registered Nurse at Westgate HillsRegistered Nurse at Westgate Hills