Terrence Moore

Contact leads and potential customers (About 180-200+ per day) to schedule consultations or appointments for in-home assessments of water treatment needs.

• Maintain an efficient calendar, ensuring appointments are scheduled promptly and in a manner that works for both the customer and the sales team.
• Follow-up on inbound inquiries and inquiries from previous marketing efforts to convert them into qualified leads.
• Manage and update customer contact information in the CRM (Salesforce) system to ensure smooth communication and follow-up.
• Qualify leads based on customer needs, location, and willingness to invest in water treatment solutions.
• Identify key decision-makers (Finance, deliveries, and maintenance requests) and ensure that they are involved in the appointment setting process. As well informing our return policies.
• Meet or exceed appointment-setting quotas, ensuring that sales teams have a consistent pipeline of prospects to convert into customers. (15-20 appointments a week)
• A results-driven attitude with a focus on achieving daily, weekly, and monthly appointment-setting targets. (Awarded Expert pin for placing more than 20+ sales in a quarter as a “Rookie”)
• Ability to diagnose customer issues and determine the most appropriate solutions based on their needs and water conditions.
• Received rookie of the year for achieving most appointment and appointment sales nationwide.
• Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.

• Craft variety of coffee and tea drinks, following recipes and customer preferences.
• Provide friendly and efficient service, taking orders, and engaging with customers to enhance their experience.
• Understand menu and being able to explain beverage options, ingredients, and promotions to customers.
• Operate cash register, processing transactions, and managing customer payments accurately.
• Keep workspace clean and organized, including washing dishes, cleaning equipment, and maintaining overall appearance of store.
• Collaborate with other baristas and staff to ensure smooth operations, especially during busy periods.
• Learning and staying updated on new products, brewing techniques, and company policies, and sometimes training new employees.
• Encourage customers to try new products and up-selling items like pastries or seasonal drinks.

• Identify and reach out to potential customers via phone, email, or social media to introduce products or services and schedule appointments for the sales team.
• Quarterly sales contest winner for most appointments for Virtual Walkthroughs and Buyside appointments.
• Completed 30-40 phone calls daily to mine for leads to pass to the sales team.
• Conducted research on potential customers to gain insights on their needs, preferences, and pain points to help the sales team tailor their pitch.
• Prepared proposals and presentations for potential customers, including pricing quotes, product information, and other relevant details.
• Maintained ongoing relationships with existing customers to ensure their continued satisfaction and identify opportunities for upselling or cross-selling.

• Perform at nightclubs, parties, or music festivals, creating a flow of music that keeps the crowd dancing.
• Often use advanced mixing techniques, remixing songs live, using turntables, mixers, and digital controllers. (XDJs, CDJS, and Other Mixing Equipment)
• Venues
• Joybus Cafe Events, Charities, Parties, Family Parties, Weddings, and Clubs/Bars.
• Bio
• Whether you’re a seasoned club- goer or casual musical enthusiast, my main goal is to set you on a euphoric journey where time isn’t a concept and your worries fade away. Its not about me either, I can’t tell you how much I love to see how music connects one another and creates an immaculate vibe for any room or setting.

• Set up and operating audio equipment to capture high-quality audio recordings of music, voiceovers, and other audio content.
• Audio mixing - Combing multiple audio tracks into a cohesive and balanced mix. Adjusting, levels, equalization, and other effects to achieve the desired sound.
• Remove unwanted sounds, adding effects, and manipulating audio files to enhance the quality of the final product.
• Communicate: Working closely with clients to understand their creative vision and deliver a product that meets their expectations.
• Diagnose and solving technical issues that may arise during recording or post-production.

• Prepare and cook variety of meals according to the customers request
• Maintain a clean and sanitized environment to prep/ cook food
• Collaborate with kitchen staff to maintain a smooth and efficient work space
• Track and manage inventory levels to minimize waste and to maintain freshness
• Assisted in preparation of menu items (Prepping and breading chicken/Fries on Asu game days up to 1000+items per game day in a span of 3-5 hours each game)
• Obtained a food handlers license
• Hands on training in a professional kitchen environment

• Managed and supervised team members, including assigning tasks, providing training and feedback, and ensuring that all policies and procedures are followed.
• Monitored food preparation and quality, ensuring that all food is prepared and served for the right person as well meet Domino's standards and guidelines.
• Managing inventory and ordering supplies as needed to ensure that the store has everything necessary to operate smoothly.
• Resolving customer complaints and addressing any issues that arise during their shift.
• Opening and closing the store, including managing cash handling, and making deposits as needed.
• Ensuring that all safety and sanitation procedures are followed, including proper use of equipment and adherence to health codes.