TERRENCE Q. MITCHELL
Rio Rancho,United States
Summary
Highly skilled training professional with 25 years’ experience in corporate training, directing, and managing a wide range of training activities and projects. (United States Air Force Retired Disable Veteran)
Overview
17
17
years of professional experience
1
1
Certification
Work History
Business Project/Program Manager; eLearning Web-based Training Course Developer
Intel Corporation
06.2022 - Current
- Design and development of web-based learning modules for the project; creating and running administrative reports
- Uploading content to SharePoint
- Partner with stakeholders/Subject Matter Experts to identify training requirements, gaps, projects
- Utilize instructional design methodologies to develop engaging and interactive learning content, including storyboards, scripts, audio, video, simulations, assessments, and visual aids
- Evaluate the effectiveness of training and monitor all on-boarding and continuous learning events to ensure consistency for new hire and existing cast
- Design, develop, and evaluate training solutions to ensure efficiency, optimize learning and performance
- Have solid knowledge of course development software (Storyline and Captivate) and Learning Management System (Saba Cloud, Blackboard, Canvas)
- Conduct quality reviews and assessments of learning materials to ensure instructional integrity, effectiveness, and adherence to design standards
- Manage facilitator programs, including Train-the-Trainer initiatives and LMS role management
- Implement evaluation strategies to measure the effectiveness of learning programs, gathering feedback and data for continuous improvement
- Follow systematic training methodology process and program management processes to effectively deliver learning outcomes
- Troubleshoot (research, find root cause and fix) technical course issues within the Learning Management Systems
- Create storyboards and scripts for multiple delivery methods including augmented and virtual reality
- Experience coordinating with 18-department organization along with third-party vendors to schedule and provide onsite and vendor site Level Certification Training
Adult GED Teacher
Mitchell’s Institute of Learning and Development (MILD)
01.2016 - Current
- Assess student’s academic capabilities
- Customize learning programs, lesson plans and teaching methods
- Instruct students in the areas of math, science, writing, reading and social studies
- Help students improve their critical thinking, problem-solving, information processing and communication skills
- Administer formal/informal evaluations
Sr. Instructional Designer
Sargent and Lundy
11.2019 - 09.2021
- Company Overview: Department of Energy National Training Center
- Managed and lead a curriculum development team
- Collaborated and lead training development discussions with management teams develop learning objectives and content
- Partnered with subject matter experts to design performance-based eLearning/web-based and computer-based training modules and storyboards
- Developed and provided recommendations for sequencing of instruction and the use of needs assessments and job analyses
- Assessed performance outcomes to analyze current and desired levels of performance in a systematic manner
- Conducted post-training evaluations that measured the effectiveness of programs and identified areas of improvement
- Applied knowledge of instructional design theory to design, organize and contextualize existing asynchronous materials to support continuous learning
- Leveraged technology to promote cost effective remote training and education using company’s LMS system
- Department of Energy National Training Center
Sr. Instructional Designer
Epsilon Systems Solutions
10.2018 - 11.2019
- Company Overview: Department of Energy
- Conducted thorough training needs assessments that identified learning gaps and developed specific learning objectives and aligning them to organizational business priorities
- Designed and developed engaging learning materials, instructor guides, job aids, assessments and interactive activities
- Collaborated with subject matter experts’ accuracy and relevance of raining content
- Administered guidance to a variety of stakeholders regarding the current Technical Qualification Standards
- Defined scope and determining cost and resource estimates, coordination, and other project management functions specifically experience in scheduling/project timelines
- Lead and managed the development process of training programs, including timelines, budgets and quality control
- Department of Energy
Course Manager
Akima Infrastructure Services
05.2018 - 07.2018
- Company Overview: Sandia National Laboratories
- Managed project development and design of course materials and implementation to ensure that it is delivered in accordance with approved learning outcomes
- Fostered administrative, and logistical support to the training staff in the development and presentation of training programs
- Ensured, instructional design support, and course evaluations of training programs
- Managed varied LMS-related functions including data entry, retrieval, analysis, and reporting
- Sandia National Laboratories
Training Manager
Chenega Corp. LLC
11.2007 - 12.2017
- Company Overview: Air Force Research Laboratory
- Lead a team of Instructional Design team
- Conducted needs assessments to identify the skills and knowledge gaps within the organization through analyzing business outcomes, conducting surveys, and communicating with department heads
- Managed the deployment of training initiatives both in-person and online; scheduling training sessions, coordinating logistics with trainers, and managed training materials and technology
- Initiated Organizational Survey and 360 assessment process which lead organizational development initiatives resulting from surveys to improve employee satisfaction by 8%
- Facilitated and developed over 20 structured courses both web-based and in-person training
- Ensured all mandatory training programs complied with industry standards by managing certifications for employees and monitoring and maintaining their progress
- Managed the organization’s training budget
- Air Force Research Laboratory
Education
Master of Arts - Adult Education and Training
University of Phoenix
Phoenix, AZ01.2016
Master of Arts - Education (Childhood Special Education)
University of Phoenix
Phoenix, AZ01.2007
Bachelor of Science - Occupational Education
Wayland Baptist University
Plainview, TX01.2005
Skills
- Instructional design
- Learning Management Systems
- Program administration
- Staff training and development
- Strategic planning
- Content development
- Organizational
- Collaboration
- Training Needs Assessment
- Adult Learning Principles
- Performance management
- Coaching and Mentoring
- Conflict Resolution
- Strong Communication Skills
- Project Management
Accomplishments
- Supervised team of 10 staff members.
- Collaborated with team of 8 in the development of Test Wafer Systems Instructor Lead and Web-based Training; completing the project 3 month a head of schedule
- Experience working with International clients (Maylaysia) and SMEs
- Proficiency in eLearning development software such as Articulate Storyline and Adobe Captivate
- Developed learning solutions for system and user acceptance testing. Demonstrated and utilized effective needs analysis, project management, course development
Certification
- Instructional System Designer
- Technical Writer Principles
- Principles of Instruction
- Train-the Trainer Course
- Selecting & Using Multimedia in Training
Timeline
Business Project/Program Manager; eLearning Web-based Training Course Developer
Intel Corporation
06.2022 - Current
Sr. Instructional Designer
Sargent and Lundy
11.2019 - 09.2021
Sr. Instructional Designer
Epsilon Systems Solutions
10.2018 - 11.2019
Course Manager
Akima Infrastructure Services
05.2018 - 07.2018
Adult GED Teacher
Mitchell’s Institute of Learning and Development (MILD)
01.2016 - Current
Training Manager
Chenega Corp. LLC
11.2007 - 12.2017
Master of Arts - Education (Childhood Special Education)
University of Phoenix
Bachelor of Science - Occupational Education
Wayland Baptist University
- Instructional System Designer
- Technical Writer Principles
- Principles of Instruction
- Train-the Trainer Course
- Selecting & Using Multimedia in Training
Master of Arts - Adult Education and Training
University of Phoenix
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