Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terrence R. Lundy

Henrico,VA

Summary

Accomplished front-line leader with over two decades of diverse experience in hospital and pre-hospital clinical and emergency health care settings. Proven track record of driving positive outcomes and delivering value to stakeholders through exceptional interpersonal skills. Background includes roles as an Account Executive Manager, partial owner of a Hospice care agency, Logistics Coordinator, and ARMY 2Lt. MSC. Certified in ACLS, PALS, CPR, ALS coordination, and PHTLS instruction.

Overview

6
6
years of professional experience

Work History

MHT-Mental Health Tech

HCA-Parham Doctors-MHT
04.2025 - Current
  • . Your primary function in this role, provide behavioral health care interventions utilizing the least restrictive interventions that are consistent with a culture of recovery and Trauma Informed Care.
  • Perform vital signs, assist patients with activities of daily living and assists with treatments or procedures within documented level of competency.
  • Provide for the safety of patients, visitors and staff by completing routine and special safety checks.
  • Actively participate in quality management activities by timely reporting of staff, family, visitor, or quality concerns.
  • Facilitate or assist with patient community, education, or activity groups and document patient participation.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.

Cardiac Technician

Select Specialty Hospital
07.2023 - 03.2025
  • . 64 Patient critical care Facility
  • . Monitor Pt’s on monitor.
  • . Access to any changes in electrical activity and notify staff.
  • . Monitor Vital signs and notify changes to staff.
  • . Print EKG and interpret finding.
  • Identified and documented data trends of pacers and AICDs, analyzing results and reporting issues.
  • Streamlined department workflow by maintaining clean and organized workspaces, ensuring equipment readiness.
  • Employed specialized procedural knowledge and equipment to test and document patient cardiac activity.

Tissue Recovery Specialist

NORA
03.2023 - 03.2025
  • . responsible for transporting medical teams
  • . Organs and tissues recovery
  • . Patient recovery and transport to coroner's office
  • . Supplies using NORA vehicles for both emergency and non-emergency organ procurement transportation.
  • Contributed to organizational goals by adhering to all regulations, standards, and policies related to tissue recovery operations.
  • Improved donor family satisfaction by providing compassionate support and education on the donation process.
  • Demonstrated flexibility by adapting to varying schedules and participating in an on-call rotation for 24/7 availability.
  • Efficiently executed post-recovery activities such as labeling specimens and preparing shipment containers according to established protocols.
  • Managed inventory levels of supplies required for successful tissue recoveries.
  • Completed specimen collection and analysis while complying with OSHA, Universal Precautions, and quality assurance policies.

Faculty- Instructor

J. Sargent Reynolds Community College
11.2022 - 04.2023
  • Effective interpersonal, oral and written communication skills.
  • Ability to instruct students through psychomotor skill introduction, acquisition and evaluate psychomotor skills performance and provide simulation activities, tutoring, and remedial assistance to students.
  • Strong computer skills.
  • Ability to collaborate with faculty, staff and students in a diverse educational environment.
  • Must be able to work at all campus support) education standards and scope of practice.
  • Effective interpersonal, oral and written communication skills.
  • Ability to instruct students through psychomotor skill introduction, acquisition and evaluate psychomotor skills performance and provide simulation activities, tutoring, and remedial assistance to students.
  • Strong computer skills.
  • Ability to collaborate with faculty, staff and students in a diverse educational environment.
  • Must be able to work at all campus and off-campus locations.
  • Ability to work in adverse environmental conditions.
  • Ability to work in IDLH (immediately dangerous to life and health) atmospheres and/or situations.
  • Ability to appropriately don, wear and off personal protective equipment including, but not limited to coat, pants, boot, glove, hood, helmet, eye protection and/or respirator, self-contained breathing apparatus (SCBA).
  • Ability to complete the new department/program specific employee entrance and annual in-service trainings maintain the minimum required qualifications and work the minimum number of hours per month/semester as established in the department/program policies and procedures.
  • Knowledge of and experience with competency-based educational techniques.
  • Knowledge of standardized patient concepts processes and practices.
  • Knowledge of curricula and accreditation standards and off-campus locations.
  • Ability to work in adverse environmental conditions.
  • Ability to work in IDLH (immediately dangerous to life and health) atmospheres and/or situations.
  • Ability to appropriately don, wear and off personal protective equipment including, but not limited to coat, pant, boot, glove, hood, helmet, eye protection and/or respirator, self-contained breathing apparatus (SCBA).
  • Ability to complete the new department/program specific employee entrance and annual in-service trainings maintain the minimum required qualifications and work the minimum number of hours per month/semester as established in the department/program policies and procedures.
  • Knowledge of and experience with competency-based educational techniques.
  • Improved student comprehension by utilizing diverse teaching methods and strategies.

EMT Coordinator

Transfer Center
12.2022 - 01.2023
  • Performs all transfer center functions, including centralized patient placement, in a timely, customer centered professional manner with the aid of a computer database consisting of facility service profiles, approved clinical protocols, established patient care protocols, and healthcare information.
  • Transport coordination is specific to the transfer of patients and discharges from HCA facilities.
  • Follow specific protocols, policies, procedures, and utilize established resources to safely place patients at facilities.
  • Work collaboratively with team members ensuring appropriate patient admission.
  • Establish and maintain a high degree of awareness and knowledge of hospitals' medical staff, services, and special programs.
  • Exhibit and model exceptional customer relationship behaviors, including telephone and personal contact with all the call center’s customer groups (i.e. physicians and their office staff, callers, and fellow employees).
  • Maintain professionalism and customer-centric communication with challenging callers.
  • Perform functions, including centralized patient placement, for medical and or behavioral health patients in a timely, customer-centered professional manner with the aid of a computer database consisting of facility service profiles, approved clinical protocols, established patient care protocols, and healthcare information.
  • Coordinates transfer of emergent, urgent and elective patients to a destination facility from all potential referral sources to include but not limited to hospitals, clinics, post-acute centers, and physician offices via a telephone call to initiate acceptance and expedite decision making relative to a potential transfer.
  • Patient placement functions will ensure timely bed placement, appropriate bed assignment, and provide accurate patient information to assist with the development of an initial plan of care.
  • Ensures accurate and concurrent data collection and maintenance in both patient record and center workflow systems.
  • Proficient in navigating and documenting all technological platforms and other call and office-oriented systems as needed.
  • Proficiency with MS Word and Excel; experience with Power Point, VAN, and Hustle preferred
  • Upheld legal compliance standards by adhering to established protocols regarding documentation, treatment procedures, and communication practices within the EMS system.

Erectile Dysfunction Specialist

Peck Performance for Men
01.2019 - 08.2022
  • Physical examination of all clients.
  • Medical examination of patient's medical history
  • Evaluation of underlying medical conditions to meet the requirements of procedure.
  • Tele-Health- Conduct medical evaluation of patients medical HX and review of underlining conditions to see if they qualify for procedural treatment.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Evaluated customer needs and feedback to drive product and service improvements.

Account Executive Manager/ Hospice Liaison

Sodality Respite Inc.
05.2021 - 06.2022
  • Generating business and meeting targets from an assigned territory.
  • Primary referral sources include hospitals, physicians, senior retirement communities, skilled nursing facilities, and the community-at-large.
  • Building relationships with physicians, organizations and payors, as well as executes territory sales plans in coordination with operational and clinical leadership to ensure extraordinary customer service and fulfill Sodality Respite’s promises.
  • Develops and implements a regular structured program of contact and outreach to identify new referral sources and to maintain an ongoing relationship with hospice partners, physicians and referral sources that will increase census and preference for hospice services.
  • Conducted market research to identify new business opportunities and stay ahead of industry trends.
  • Successfully managed a diverse range of accounts across various industries, showcasing adaptability and strong relationship-building skills.
  • Streamlined internal processes by collaborating with cross-functional teams for more efficient account management.

Education

Master of Science - Health Care Administration

Strayer University
Richmond, VA
05.2028

Bachelor of Arts - Political Science

Virginia Commonwealth University
Richmond, VA
08.2001

Skills

  • Proficient in Microsoft Word, Excel, and PowerPoint
  • ECW-HCA
  • Medi-tech system HCA-EMR
  • Epic
  • Telemetry monitoring
  • Cardiac monitoring
  • Electrocardiogram interpretation
  • Holter monitoring
  • Anatomy
  • Defibrillator management
  • HIPAA compliance
  • Clinical documentation

Timeline

MHT-Mental Health Tech

HCA-Parham Doctors-MHT
04.2025 - Current

Cardiac Technician

Select Specialty Hospital
07.2023 - 03.2025

Tissue Recovery Specialist

NORA
03.2023 - 03.2025

EMT Coordinator

Transfer Center
12.2022 - 01.2023

Faculty- Instructor

J. Sargent Reynolds Community College
11.2022 - 04.2023

Account Executive Manager/ Hospice Liaison

Sodality Respite Inc.
05.2021 - 06.2022

Erectile Dysfunction Specialist

Peck Performance for Men
01.2019 - 08.2022

Master of Science - Health Care Administration

Strayer University

Bachelor of Arts - Political Science

Virginia Commonwealth University

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