Terrence Ross-Joyner

Recruited for all programs at Friends of Youth, a King County non-profit agency providing comprehensive support to youth and families. I managed full-cycle recruitment, contributing to the organization's ability to deliver critical wrap-around services. Successfully filled critical positions, including social workers, clinicians, managers, interns, and specialized roles in risk and compliance, accounting, and finance.

• Reduced time-to-fill for critical roles by cultivating strong relationships with hiring managers and understanding their specific needs.
• Increased the quality of new hires by refining job descriptions, setting clear expectations, and establishing performance metrics for success.
• Optimized job postings for search engine visibility, driving increased traffic to the agencies career site.
• Evaluated and updated company recruitment policies to ensure alignment with industry best practices and compliance with applicable laws and regulations.
• Coordinated job fairs and campus recruiting events to attract top talent.

Served as a contracted Talent Acquisition Analyst at Securitas, a global leader in security services with a strong US presence encompassing over 400 branches and 500+ district managers. Supported the company's commitment to localized service and direct client engagement within the pacific region.

• Provided valuable market insights to hiring managers through regular reporting on industry trends and competitive intelligence research.
• Compiled reports on recruiting activity to illustrate time-to-fill, cost-per-hire, and source of hire.
• Delivered weekly reports to management detailing recruiting metrics, successes, and areas needing improvement.
• Optimized applicant tracking system usage, ensuring accurate data entry and reporting capabilities for improved decisionmaking.

Trident Seafood is a Seattle based family owned and operated global seafood company dedicated to responsible and sustainable harvesting practices, delivering the freshest, wild-caught Alaskan seafood. With a commitment to environmental stewardship and a global network of 28+ facilities, Trident supplies high-quality seafood to customers worldwide.

• Implemented creative sourcing methods to uncover passive talent not actively seeking new opportunities.
• Collaborated with recruiters to improve talent pipeline, ensuring a steady flow of qualified candidates.
• Enhanced candidate outreach by utilizing diverse sourcing techniques and tools.
• Increased candidate pool by implementing inclusive sourcing strategies.
• Provided detailed reports on sourcing activities, tracking key performance metrics to evaluate success and inform future strategies.
• Contracted employee.

Flawless, established in 2017, evolved from a traditional recruiting agency to a fully-remote, consultative talent partner in 2021. We deliver premium talent acquisition services across the United States, emphasizing strategic partnerships and moving beyond transactional recruiting. Our team brings extensive experience from renowned companies including Apple, Amazon, Binc, Harvey Nash, Microsoft, RocketPower, and Talentful.

• Collaborated with executives within fortune 500 and pre-IPO companies to devise hiring strategies
• Trained teams on different interview methods and approaches.
• Worked directly with global business leaders to deploy new training strategies for recruiting teams and hiring managers.
• Assisted with writing job postings for technical and non-technical job descriptions for job boards.
• Implemented data-driven approach to talent acquisition strategies by leveraging metrics to evaluate recruitment performance continuously.
• During my time at Flawless Recruit I worked on projects with DataBricks, TaxBit, Splunk, and Robinhood.

Uber is a leading global technology platform facilitating on-demand mobility, delivery, and logistics services. The company connects riders with drivers, consumers with restaurants, and businesses with freight solutions, while also empowering drivers and couriers to earn.

• Contracted employee.
• Conducted video interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
• Provided exceptional customer service to both candidates and hiring manager to, foster long-term partnerships.
• Coordinated schedules to arrange management interviews with applicants.
• Developed and executed targeted sourcing strategies to engage and attract passive candidates.
• Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates.

Boeing is a global aerospace company with operations in over 150 countries. I supporting the talent needs for the development and production of commercial airplanes in the greater Seattle area.

• Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
• Developed strong talent pipelines by utilizing various sourcing techniques, including social media, job boards, and networking events.
• Organized job fair events that attracted new talent pools, increasing the company''s reach within local communities.
• Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
• Developed strong relationships with universities, professional associations, and other external partners to enhance the organization''s visibility among prospective candidates.

Kforce Inc. is a strategic staffing and solutions firm, specializing in building and managing high-performing Technology and Finance & Accounting teams for Fortune 500 companies and other leading organizations.

• Successfully filled numerous hard-to-source roles by utilizing creative search methods and tapping into niche networks.
• Collaborated closely with hiring managers to understand technical requirements and align talent acquisition strategies accordingly.
• Sourced and selected applicants for technical positions within company.
• Developed strong rapport with candidates, providing support during interviews, offer negotiations, and onboarding process.
• Conducted thorough candidate screening to ensure optimal fit for both clients and candidates, minimizing turnover rates.

Sensibility Inc., a burgeoning retail startup based in Bremerton, WA, as one of its first employees. My contributions were instrumental in scaling the business to new locations in Capitol Hill and Georgetown. I built and managed the entire HR infrastructure, encompassing recruitment, onboarding, employee relations, and compliance, which supported the company's rapid expansion.

• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Maintained payroll and benefits for employees in multiple locations through detailed program management.
• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
• Coordinated technical training and personal development classes for staff members.
• Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
• Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
• Created engaging job postings that accurately reflected position requirements while showcasing company culture.

Contributed to Microsoft's mission of empowering every person and organization globally by identifying and attracting top-tier university talent for international roles. Leveraged Microsoft's innovative technology and commitment to societal advancement to build diverse and high-performing teams, fueling the company's growth in a rapidly evolving technological landscape.

• Management of robust screening pipelines to qualify international students through video interviews
• Promoted and created a brand awareness on-campuses through participation in panel discussions, workshops, and presentations that highlighted company culture and opportunities available.
• Established strong rapport with potential candidates through proactive outreach and consistent follow-up communications.
• Conducted resume reviews and pre-screening interviews for efficient candidate selection processes.
• Contracted employee

Facilitated strategic talent acquisition for Ameri-Force, a leading skilled trades staffing firm, connecting highly qualified professionals with premier employers in construction, shipbuilding, manufacturing, and energy sectors. Drove placements by rigorously prioritizing safety, compliance, and quality standards.

• Coordinate and conduct 25-35 in-person and phone interviews each week
• Schedule pre-employment health and competency testing
• Review onboarding paperwork for accuracy
• Coordinate complex travel schedules accommodations, and trip logistics for candidates nationally
• 50+ calls per day
• 45-60 positions filled nationally monthly
• Provide a positive candidate experience
• Payroll administration
• Main point of contact for 100+ employees.

Supported the talent acquisition efforts for Amazon Web Services (AWS), a global leader in cloud computing, empowering organizations and individuals to innovate and transform industries through scalable and reliable infrastructure solutions.

• Contracted employee
• Recruiting coordinator supporting senior technical positions
• Sole point of contact for up to 90 candidates up to offer stage
• Identified development opportunities and succession gaps
• Reviewed human resource paperwork for accuracy
• Coordinated and scheduled phone and in-person interviews globally.

Represented Market Leader, a key player in the real estate technology sector, offering comprehensive cloud-based solutions to 100,000+ clients; facilitated the recruitment of talent to support the growth and innovation of these services, including lead generation, custom websites, and marketing automation.

• Presented employees with group health plans, voluntary benefits, and 401(k) retirement plans.
• Facilitated all new-hire orientations.
• Conducted criminal background check process and pre-employment verification.
• Updated key human resource metrics, including turnover and terminations, using reporting tools on the HRMS database
• Captured feedback from employees during exit interviews to improve employee retention
• Processed unemployment claims and acted as the company representative at unemployment hearings