Proven safety-focused professional with a commendable track record at Guilford County School System, enhancing student satisfaction and punctuality through efficient route planning and fostering respectful environments. Demonstrates dependable reliability, effective communication, and adeptness in behavior management. Achieved significant improvements in operational efficiency and safety protocols, underscoring a commitment to excellence and community engagement.
Hi, I’m
Terrence Sewell
Glendale,AZ
Summary
Overview
5
years of professional experience
Work History
Guilford County School System
School Bus Driver
04.2023 - 06.2024
Job overview
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
Krispy Kreme
Donut Specialist
09.2022 - 11.2023
Job overview
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Restructured customer service process, ensuring quicker response times.
McDonald's
Crew Member
02.2019 - 04.2020
Job overview
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Roseville High SchoolRoseville MI
06.2022
University Overview
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe driving practices
- Behavior management
- Incident reporting
- Commercial driving
- Transporting students
- Weather condition driving
- Bus evacuation drills
- Student supervision
Timeline
School Bus Driver
Guilford County School System
04.2023 - 06.2024
Donut Specialist
Krispy Kreme
09.2022 - 11.2023
Crew Member
McDonald's
02.2019 - 04.2020
Roseville High School
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