Terrence Sheely
Director Of Behavioral Health Technician
West Palm Beach,FL
Summary
Skilled Mental Health Technician with an extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.
Overview
21
21
years of professional experience
2
2
Certifications
Work History
Behavioral Health Technician
Sandy Pines Residential Treatment Center
03.2023 - Current
- Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
- Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
- Established rapport with diverse populations by utilizing strong cultural competence skills during interactions with both patients and their families alike.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
Behavioral Health Technician
Rehab Of South Florida
03.2018 - 01.2021
- Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
- Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Facilitated on-site activities, support groups, and outings for clients.
- Taught clients how to complete basic household chores and prepare food.
Management Associate
S & H Security Services
01.2006 - 01.2018
- Drove process improvements through regular evaluation of existing systems, policies, and procedures.
- Led project teams successfully from inception to completion within the given timeframes and budgets.
- Streamlined operations by implementing efficient management strategies and workflow processes.
- Enhanced overall team performance by providing consistent coaching, constructive feedback, and targeted training.
Property Manager
Illustrated Properties
03.2011 - 09.2017
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
Behavior Health Technician/Supervisor
Your Life Recovery Center
01.2013 - 01.2015
- Implemented behavior management strategies consistently across all settings, promoting generalization of learned skills outside therapy sessions.
- Reduced disruptive behaviors in clients by utilizing therapeutic communication and crisis intervention skills.
- Provided crisis intervention and de-escalation services, maintaining a safe and therapeutic environment for all patients.
- Worked closely with psychiatrists to coordinate medication management efforts, ensuring optimal results from pharmacological treatments when indicated alongside behavioral interventions.
Driver/Operator Technician
Bennett Auto Supply
06.2012 - 07.2014
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
Behavior Health Technician/Supervisor
Palm Beach Institute
01.2012 - 01.2013
- Implemented behavior management strategies consistently across all settings, promoting generalization of learned skills outside therapy sessions.
- Provided crisis intervention and de-escalation services, maintaining a safe and therapeutic environment for all patients.
- Delivered training sessions to clinical staff on best practices in behavioral support, contributing to an improved standard of care facilitywide.
- Documented detailed progress notes, facilitating accurate tracking of patient progress and enabling adjustments to treatment plans as needed.
- Served as an advocate for clients within the treatment team, ensuring their voices were heard and their needs were met.
Behavioral Health Technician
Lakeside Behavioral Health System
01.2011 - 01.2013
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Utilized creative problem-solving abilities to address complex patient needs and overcome barriers to treatment success, all while maintaining a high level of professionalism and ethical conduct.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Contributed to continuous quality improvement initiatives within the facility, enhancing overall service delivery and patient satisfaction levels.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Facilitated on-site activities, support groups, and outings for clients.
- Taught clients how to complete basic household chores and prepare food.
Assistant Manager
Walmart
03.2007 - 02.2012
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Driver
UPS Freight
08.2009 - 02.2011
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
Resident Manager
House Of Change
01.2004 - 01.2009
- Maintained safety standards within the property, conducting regular checks and initiating corrective measures when needed.
- Enhanced community atmosphere with regular communication and engagement activities for tenants.
- Organized community events that fostered resident engagement, promoting a strong sense of camaraderie among neighbors.
- Improved property value through regular inspections, identifying necessary repairs and upgrades.
Lead Loss Prevention Manager
Target
01.2005 - 01.2007
- Streamlined operational processes for increased efficiency in detecting potential theft incidents.
- Monitored CCTV footage regularly for suspicious activity, enabling swift response to potential threats or incidents.
- Spearheaded internal investigations when necessary, preserving the integrity of the organization and protecting its assets from potential harm.
- Implemented robust access control systems at critical points throughout the facility, minimizing unauthorized entry risks.
Mechanical Technician
Florida Power & Light Company
01.2003 - 01.2007
- Enhanced production quality with thorough inspection and calibration of mechanical systems.
- Actively pursued professional development opportunities to stay current with industry trends, best practices, and emerging technologies relevant to mechanical technicians'' roles.
- Reduced equipment downtime by implementing effective preventive maintenance plans.
- Performed root cause analysis on equipment failures, leading to a reduction in unplanned maintenance events.
Education
Associate of Science - Criminal Justice
Wheatland University
Phoenix, AZ 05.2001 -
Skills
- Client Transportation
- Activity monitoring
- Conflict Resolution
- Crisis handling
- Crisis Intervention
- Records Management
- Group facilitation
- Suicide Prevention
- Incident Reporting
- Emergency Response
Certification
Handle with Care
Timeline
Handle with Care
01-2024
Behavioral Health Technician
Sandy Pines Residential Treatment Center
03.2023 - Current
CPR
03-2023
Behavioral Health Technician
Rehab Of South Florida
03.2018 - 01.2021
Behavior Health Technician/Supervisor
Your Life Recovery Center
01.2013 - 01.2015
Driver/Operator Technician
Bennett Auto Supply
06.2012 - 07.2014
Behavior Health Technician/Supervisor
Palm Beach Institute
01.2012 - 01.2013
Property Manager
Illustrated Properties
03.2011 - 09.2017
Behavioral Health Technician
Lakeside Behavioral Health System
01.2011 - 01.2013
Driver
UPS Freight
08.2009 - 02.2011
Assistant Manager
Walmart
03.2007 - 02.2012
Management Associate
S & H Security Services
01.2006 - 01.2018
Lead Loss Prevention Manager
Target
01.2005 - 01.2007
Resident Manager
House Of Change
01.2004 - 01.2009
Mechanical Technician
Florida Power & Light Company
01.2003 - 01.2007
Associate of Science - Criminal Justice
Wheatland University
05.2001 -
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