Terrence Watson
Detroit
Summary
Analytical and solutions-driven operations leader with 10+ years of experience improving quality, resolving operational issues, driving KPI performance, and managing complex workflows across global environments. Proven record of leadership in automotive manufacturing, supplier operations, international team coordination, and cross-functional problem solving. Brings global agility from working in six countries, dual U.S.–Israeli citizenship, and the ability to strengthen communication, accountability, and execution across diverse teams. Known for disciplined root-cause analysis, continuous improvement, and delivering results under pressure.
Overview
15
15
years of professional experience
Work History
Paint Repair Group Leader
GENERAL MOTORS – Factory Zero
03.2024 - Current
- - Lead daily paint-repair operations supporting defect containment, workflow optimization, and throughput to meet launch and production targets.
- - Perform detailed root-cause analysis on recurring paint issues, material defects, cycle time delays, and bottlenecks; implement corrective actions that strengthen quality and improve FTQ/DRR (99.2%).
- - Track and communicate KPIs including FTQ, DRR, cycle time, LPO results, panel flow, and quality alerts; escalate risks with structured corrective-action plans.
- - Partner with Quality, Paint, GA, Materials, Maintenance, and IE to resolve issues quickly, maintain flow, and prevent downstream disruptions.
- - Ensure compliance with standardized work, quality specifications, and safety procedures; manage documentation, audits, and layered process confirmations.
- - Coach team members on defect identification, proper repair methods, sealer and sanding standards, safety processes, and execution of standardized work.
- - Maintain upstream/downstream coordination to prevent material staging delays, panel backlogs, and logistics disruptions within paint repair zones.
Supplier Operations Supervisor
STELLANTIS
07.2021 - 01.2024
- - Managed day-to-day supplier operations to support material flow, defect resolution, and production readiness.
- - Conducted root-cause analysis of supplier non-conformances and implemented corrective actions that improved supplier accountability and reduced repeat issues.
- - Delivered team capability improvements through redesigned training programs that boosted performance and audit compliance.
- - Improved safety and quality adherence through consistent process enforcement and corrective follow-through.
- - Collaborated with union leadership and cross-functional departments to resolve operational issues and maintain workforce alignment.
Housing Coordinator
THE LIVE OUTREACH (Non-Profit)
08.2017 - 07.2023
- - Managed high-volume logistics across housing placement, transportation, vendor communication, and service delivery.
- - Negotiated landlord and service-provider agreements, increasing compliance and improving access for program participants.
- - Maintained accurate KPI and performance reporting for regulatory and internal stakeholders.
President
ISRAELI BASKETBALL PLAYERS UNION
08.2018 - 03.2020
- - Led grievance resolution, contract negotiations, and operational compliance for a national organization.
- - Implemented streamlined processes that improved contract execution timelines and reduced dispute frequency.
- - Strengthened relationships between team owners, players, executives, and legal representatives.
Professional Athlete
INTERNATIONAL PROFESSIONAL BASKETBALL
01.2011 - 01.2020
- - Played professionally in Israel, Iceland, Finland, Italy, South Korea, and the Philippines.
- - Earned multiple MVP/Player of the Year honors and contributed to four championship team turnarounds.
- - Coordinated global schedules, travel, logistics, and stakeholder communication within multicultural organizations.
Education
Bachelor of Science - Criminal Justice & Criminology
Ball State University
Associate of Arts - Business Management
Mott Community College
Skills
- Microsoft Excel
- Word
- PowerPoint
- Outlook
- Quality Documentation
- KPI Reporting
- Audit Preparation
- Willing to learn: Power BI, Tableau, TMS/WMS tools
Timeline
Paint Repair Group Leader
GENERAL MOTORS – Factory Zero
03.2024 - Current
Supplier Operations Supervisor
STELLANTIS
07.2021 - 01.2024
President
ISRAELI BASKETBALL PLAYERS UNION
08.2018 - 03.2020
Housing Coordinator
THE LIVE OUTREACH (Non-Profit)
08.2017 - 07.2023
Professional Athlete
INTERNATIONAL PROFESSIONAL BASKETBALL
01.2011 - 01.2020
Associate of Arts - Business Management
Mott Community College
Bachelor of Science - Criminal Justice & Criminology
Ball State University
CORE COMPETENCIES
- Logistics Quality Management
- Root-Cause Analysis (5-Why, DMAIC)
- KPI Tracking & Reporting
- Issue & Defect Resolution
- Cross-Functional Leadership
- Continuous Improvement
- Operations Coordination
- Quality & Safety Compliance
- Process Standardization
- Supplier/Vendor Communication
- Team Training & Development
- Problem Solving
INTERNATIONAL EXPERIENCE
- Global Operations, Cross-Border Leadership & International Logistics Exposure
- - Extensive professional experience across six countries — Israel, Iceland, Finland, Italy, South Korea, and the Philippines.
- - Dual U.S.–Israeli citizenship enabling flexibility for international operations.
- - Coordinated complex international logistics, including travel, scheduling, equipment movement, and stakeholder alignment.
- - Demonstrated global adaptability across diverse regulatory and operational systems.
- - Served as a cross-cultural liaison improving multinational communication and alignment.
- - Applied international leadership insight to risk management and team coordination.