Highly motivated with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Eager to learn new information and works effectively unsupervised.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Hilton Garden Inn Hotel
Windsor, CT
07.2023 - Current
Maintained an organized reception area and ensured that all guests were attended to promptly.
Handled cash transactions accurately, balancing the register at the end of each shift.
Handled sensitive information in a confidential manner.
Answered incoming calls, directed them to appropriate personnel and took messages.
Greeted customers warmly and made them feel welcome.
Managed multi-line telephone system, directing calls to appropriate departments.
Front Desk Agent
Planet Fitness
Newington, CT
03.2024 - Current
Developed relationships with regular customers through friendly conversation and personalized service.
Conducted tours of the facilities for potential new members interested in joining the gym.
Maintained accurate records of all transactions in the gym's database system.
Answered phones promptly and directed calls appropriately.
Monitored the gym floor to ensure safety regulations were followed by patrons.
Technician
Valvoline Instant Oil
Chicopee, MA
08.2022 - 02.2023
Checked fluid levels, replaced filters, and topped off fluids as necessary.
Performed oil changes on vehicles according to manufacturer specifications and customer requirements.
Ensured all tools were properly stored after use for safety purposes.
Rotated tires and checked brakes on vehicles.
Kept shop area neat and clean by removing debris and safely disposing of used oil.
Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
Resident Assistant
North Carolina Agricultural and Technical State University
Greensboro, NC
07.2017 - 05.2018
Encouraged participation from all residents in order to create a strong sense of community within the residence hall.
Assisted students with problem resolution through mediation and conflict management techniques.
Planned fun activities throughout the semester such as holiday celebrations or themed nights.
Provided guidance to first year students transitioning into college life.
Participated in regular staff meetings with Resident Director.
Education
High School Diploma -
Hartford Magnet Trinity College Academy
Hartford, CT
06-2016
Some College (No Degree) - Computer Science
North Carolina A & T State University
Greensboro, NC
Skills
Quick Learner
Cooperative team member
Computer proficient
Extremely organized
Strong verbal communication
Microsoft Excel proficient
Accomplishments
Member of Kappa Alpha Psi Fraternity, Inc. (Spring 2018)
Accumulated over $20k in sales within the first 4 months of wholesaling as a real estate professional.
Consistently maintained high customer satisfaction ratings.
Timeline
Front Desk Agent
Planet Fitness
03.2024 - Current
Front Desk Receptionist
Hilton Garden Inn Hotel
07.2023 - Current
Technician
Valvoline Instant Oil
08.2022 - 02.2023
Resident Assistant
North Carolina Agricultural and Technical State University