Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Terrence Windham

Hoover,AL

Summary

Detail-oriented and proactive Assembly Shop Lead – Mutilation at Mercedes-Benz U.S. International (MBUSI), with proven success in reducing cost per unit (CPU), tracking and solving in-process damage, and maintaining high production standards. Adept in real-time problem-solving on the shop floor, implementing effective countermeasures, and reporting first-time capability (FTC) metrics. Known for leading with accountability, precision, and a drive for continuous improvement. Performance-oriented manufacturing professional with demonstrated skills in enhancing workflows and resource utilization to achieve demanding production targets. Hardworking leader and analytical problem-solver with conscientious approach to tackling operations issues. Decisive leader and collaborative team-builder with good planning and multitasking abilities. Versatile Production Supervisor knowledgeable about equipment operation, quality standards and safety hazards. Versed in documentation, compliance and scheduling. Streamlines workflow to maintain productivity and proactively addresses challenges to minimize downtime.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Mutilation Lead – Assembly Shop

Vance, AL.
Vance, AL
03.2025 - Current

• Lead efforts in identifying, tracking, and resolving in-process vehicle damage during live production.

• Implemented targeted countermeasures, driving significant reductions in CPU and overall defect rates.

• Monitor and report FTC metrics daily, ensuring accurate documentation and team accountability.

• Partner with production team leaders and engineers to resolve quality issues in real time.

• Drive improvement initiatives across the line by analyzing trends, training team members, and reinforcing standard procedures.

• Serve as key liaison between quality, engineering, and production during shift operations.

Pilot Team – Team Leader

Mercedes-Benz U.S. International (MBUSI)
Vance, AL
12.2024 - 03.2025
  • Established rotation schedules to optimize workforce efficiency.
  • Monitored daily activities within zone to ensure operational effectiveness.
  • Ensured quality control for next customer at subsequent station.
  • Oversaw production quality of workers, adhering to safety and JES and SMP guidelines.
  • Cultivated positive work ethic to enhance productivity in the workplace.

Team Leader: Final 1/Plant 1/Pilot Team

Mercedes Benz U.S. International
Vance, AL
06.2017 - 12.2024
  • Maintained productivity of line operations by consistently achieving hourly targets.
  • Entered downtime activities into system for performance tracking.\
  • Prepared turnover logs to assist next shift with operational continuity.
  • Addressed any outstanding issues prior to next shift's startup.
  • Communicated shift performance updates to group leader and manager.

Production Worker/Pilot Team

Mercedes Benz U.S. International
Vance, AL
06.2010 - 06.2017
  • Drove assembly line operations by bolting fenders, attaching doors, and latching hoods.
  • Integrated machinery components, applied underbody covers, and secured critical bolts through torching techniques.
  • Connected wire harnesses and installed mud flap brackets to optimize vehicle performance.
  • Provided necessary services to meet company standards and requirements.
  • Contributed as pilot team member in Germany for eight weeks, focusing on SMPS development for upcoming model.

Education

High School Diploma -

Minor High School
Adamsville, AL
05-2005

Skills

Attention to detail

In-Process Damage Analysis

CPU Reduction Strategies

FTC Reporting & Documentation

Root Cause Problem Solving

Assembly Process Monitoring

Countermeasure Implementation

Team Leadership & Communication

Lean Manufacturing Principles

Project Management

Interpersonal

Project Management

Certification

· Microsoft Excel to develop inventory tracking spreadsheets

· MBUSI In-Process Quality Control

· Root Cause Analysis & 5-Whys Method

· OSHA Safety Training

· Continuous Improvement/Kaizen Principles

References

References available upon request.

Timeline

Mutilation Lead – Assembly Shop

Vance, AL.
03.2025 - Current

Pilot Team – Team Leader

Mercedes-Benz U.S. International (MBUSI)
12.2024 - 03.2025

Team Leader: Final 1/Plant 1/Pilot Team

Mercedes Benz U.S. International
06.2017 - 12.2024

Production Worker/Pilot Team

Mercedes Benz U.S. International
06.2010 - 06.2017

High School Diploma -

Minor High School
Terrence Windham
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