Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Terrence Young

Summary

Driven by a goal-oriented approach, I excel in complex problem-solving and strategic planning, evidenced by my tenure at United Parcel Service (UPS). My expertise in team management and process improvement significantly enhanced operational efficiency. Skilled in training and mentoring, I foster performance improvements, ensuring both team and individual success. Entry-level teaching professional with solid multitasking, time management and communication skills combined with unwavering devotion to student success. Familiar with different instructional approaches and technology options used in physical education classes. Knowledgeable about curricula, lesson planning and individual student mentoring approaches.

Overview

7
7
years of professional experience
1
1
Certification

Work History

UPS Package Handling Supervisor

United Parcel Service, UPS
08.2018 - Current
  • Supervising and directing a team of package handlers to ensure efficient and accurate sorting and loading of packages
  • Managing the preload operation to meet scheduled departure times for delivery routes.
  • Providing training to new employees, coaching existing staff, and ensuring that safety procedures are followed.
  • Monitoring the sorting and loading processes to ensure accuracy and prevent errors.
  • Addressing any issues or challenges that arise during the preload process, such as missing packages or damaged items.
  • Collaborating with other supervisors, managers, and drivers to ensure smooth coordination of operations.
  • Enforcing safety guidelines and procedures to maintain a safe working environment for employees.

Assistant Football Coach

Acalanes Union High School District
03.2018 - Current

Varsity wide receiver coach

  • Develop and implement comprehensive training programs to enhance players' skills, techniques, and physical conditioning. Provide individualized instruction and feedback to help players reach their full potential.
  • Collaborated with coaching staff to develop innovative playbooks, keeping opponents off balance.
  • Monitored student-athlete academic progress, providing support when needed to maintain eligibility.
  • Assess players' performance, progress, and potential for improvement. Make informed decisions regarding player positions, playing time, and game strategies based on individual skills and team dynamics.

Customer Service Associate

Premier Fitness
06.2017 - 06.2020
  • Greet Members and Guests: Welcome members and guests with a friendly and positive attitude, providing assistance as needed. Ensuring all members and guests check in using appropriate identification or membership cards.
  • Provide information about gym facilities, classes, schedules, and membership options. Address member inquiries, feedback, and concerns promptly and professionally.
  • Assist with membership sign-ups, renewals, cancellations, and upgrades. Maintain accurate records of member information and payments. Process membership payments, guest fees, and retail purchases accurately and efficiently. Balance cash drawer at the end of each shift.
  • Complete administrative duties such as filing paperwork, updating member records, and processing membership applications. Assist with marketing initiatives and special events as needed.

Education

Bachelor of Science - Physical Education

College of Idaho
Caldwell, ID
05.2017

Skills

  • Goal-Oriented
  • Complex Problem-Solving
  • Strategic Planning
  • Training and mentoring
  • Process Monitoring and Improvement
  • Setting goals
  • Physical Fitness
  • Team Management
  • Goal Setting
  • Performance Improvements

Certification

  • Teaching Certificate, CSU East Bay
  • CPR/First-Aid Certified


Additional Information

Completed student teaching at Las Lomas High school under long time teacher Doug Longero.

Timeline

UPS Package Handling Supervisor

United Parcel Service, UPS
08.2018 - Current

Assistant Football Coach

Acalanes Union High School District
03.2018 - Current

Customer Service Associate

Premier Fitness
06.2017 - 06.2020

Bachelor of Science - Physical Education

College of Idaho
Terrence Young